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Brand Positioning in the Wartime: Balancing Patriotism and Support

11/ 05/ 2023
  On May 11, 2023, at a meeting of the EBA Odesa PR & Marketing HUB, we talked about the important topic of brand positioning during the war, the balance between patriotism and support. Speaker Victoriia Skidan, Head of the Marketing Department of Inter Trans Logistics told how brand communications changed during the war, why Ukrainians choose brands that support the Armed Forces and how to investigate the effectiveness of communication in new conditions. Ms. Victoria also gave an example of successful brand collaborations in Ukraine and abroad. Thus, among the main theses of the meeting, the following can be highlighted: Now there is no neutral position anymore. War affects everyone and everything. In times of war, communication takes precedence over other brand tools. The main changes in brand communication: total Ukrainianization, Ukrainian hype trends, color palette of interfaces and packaging using national symbols, additional patriotic elements, collaborations with foreign giants, communication goals, etc. The goals of communication have been transformed and are now aimed at: expressing a position, uniting Ukrainians, demonstrating commonality and unity, increasing demand for goods and services of Ukrainian brands, supporting the Armed Forces (donating and helping). Why is it important to show unity? Because it is an example for everyone and a call to action. Now it is important: to demonstrate a position, to report the results of meetings, to organize collaborations for the sake of more powerful meetings, to change the identity, to adapt to national symbols. However, what should NOT be done: communicate only through patriotic content, harass brands that help less, etc. Always strike a balance between being patriotic and showing your stance. In particular, the companys resources should contain no more than 30% of military-social, volunteer-news, supporting-victorious content. Now, when audience moods are very dynamic, marketers and communicators must be dynamic as well, particularly flexible and adaptive. After all, communication is our main tool for victory. Glory to Ukraine!

On May 11, 2023, at a meeting of the EBA Odesa PR & Marketing HUB, we talked about the important topic of brand positioning during the war, the balance between patriotism and support. Speaker Victoriia Skidan, Head of the Marketing Department of “Inter Trans Logistics” told how brand communications changed during the war, why Ukrainians choose brands that support the Armed Forces and how to investigate the effectiveness of communication in new conditions. Ms. Victoria also gave an example of successful brand collaborations in Ukraine and abroad.

Thus, among the main theses of the meeting, the following can be highlighted:

  • Now there is no neutral position anymore. War affects everyone and everything.
  • In times of war, communication takes precedence over other brand tools.
  • The main changes in brand communication: total Ukrainianization, Ukrainian hype trends, color palette of interfaces and packaging using national symbols, additional patriotic elements, collaborations with foreign giants, communication goals, etc.
  • The goals of communication have been transformed and are now aimed at: expressing a position, uniting Ukrainians, demonstrating commonality and unity, increasing demand for goods and services of Ukrainian brands, supporting the Armed Forces (donating and helping).
  • Why is it important to show unity? Because it is an example for everyone and a call to action.
  • Now it is important: to demonstrate a position, to report the results of meetings, to organize collaborations for the sake of more powerful meetings, to change the identity, to adapt to national symbols. However, what should NOT be done: communicate only through patriotic content, harass brands that help less, etc.
  • Always strike a balance between being patriotic and showing your stance. In particular, the company’s resources should contain no more than 30% of military-social, volunteer-news, supporting-victorious content.

Now, when audience moods are very dynamic, marketers and communicators must be dynamic as well, particularly flexible and adaptive. After all, communication is our main tool for victory. Glory to Ukraine!

Speakers

1 / 1
Вікторія Скідан
Керівник відділу маркетингу “Inter Trans Logistics”
Вікторія Скідан

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