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Cashback as a tool for unlocking an additional sales channel for businesses

24/ 03/ 2026
  Within the Marketing and Communications Committee of the European Business Association, a webinar was held on the topic “Cashback and Bank Loyalty Programmes: How They Work and What They Offer to Businesses.” The speaker, Artem Zakharov, Chief Specialist in Loyalty Programme Development at PrivatBank, began by outlining the key challenges faced by marketers and business owners in 2026. These include limited consumer purchasing power, a demographic crisis, rising advertising costs, and the need to ensure stable operational processes. All of this drives the need to seek more efficient marketing approaches and to diversify sales channels. The speaker then explained how different loyalty programme mechanisms operate, including bank cashback, purchase-based discounts, and partner promo codes. The discussion also covered how banks implement cashback and why such cooperation creates a win-win situation, helping save costs for customers, businesses, and banks alike. Towards the end, Artem shared practical guidance on how to launch a cashback offer in partnership with a bank and demonstrated the potential reach of open loyalty programmes — which can amount to millions of users. In conclusion, cashback and bank loyalty programmes are not just about offering a “pleasant bonus” to customers. They are powerful tools for driving additional sales, increasing brand awareness, and building new partnerships. Importantly, implementing such tools does not require significant resources from the company. Watch the webinar recording We would like to thank Artem for the valuable insights and all participants for their active engagement. See you at the upcoming PR & Marketing Hub events!

Within the Marketing and Communications Committee of the European Business Association, a webinar was held on the topic “Cashback and Bank Loyalty Programmes: How They Work and What They Offer to Businesses.”

The speaker, Artem Zakharov, Chief Specialist in Loyalty Programme Development at PrivatBank, began by outlining the key challenges faced by marketers and business owners in 2026.

These include limited consumer purchasing power, a demographic crisis, rising advertising costs, and the need to ensure stable operational processes. All of this drives the need to seek more efficient marketing approaches and to diversify sales channels.

The speaker then explained how different loyalty programme mechanisms operate, including bank cashback, purchase-based discounts, and partner promo codes. The discussion also covered how banks implement cashback and why such cooperation creates a win-win situation, helping save costs for customers, businesses, and banks alike.

Towards the end, Artem shared practical guidance on how to launch a cashback offer in partnership with a bank and demonstrated the potential reach of open loyalty programmes — which can amount to millions of users.

In conclusion, cashback and bank loyalty programmes are not just about offering a “pleasant bonus” to customers. They are powerful tools for driving additional sales, increasing brand awareness, and building new partnerships. Importantly, implementing such tools does not require significant resources from the company.

Watch the webinar recording

We would like to thank Artem for the valuable insights and all participants for their active engagement. See you at the upcoming PR & Marketing Hub events!

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