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OTP Bank changes the regulations for accepting applications for the sale of foreign currency from legal entities and private entrepreneurs

17/ 08/ 2021
  From August 20, OTP Bank changes the regulations for accepting applications for the sale of currency from legal entities and private entrepreneurs (except for sales on the terms of today.urgently). If earlier such applications were accepted from 09:30 till 11:30 for sale on the same day, now they can be submitted until 17:30 and the clients will receive hryvnia on the same day. Thus, legal entities and private entrepreneurs will be less limited in terms of applications for the sale of currency and will be able to provide them throughout the operating time. According to Tetyana Matiyko, director of corporate products and services, the regulations have been changed based on the results of regular customer surveys, as OTP Bank always strives to be the best for its customers. Each client – legal entity has the opportunity to contact a personal manager or a specialized separate contact center for legal entities and get an answer to any question about the clients work with OTP Bank. We do not stop at improving the service for customers, so it was decided to expand the regulations for accepting applications for the sale of currency. This will not be reflected in the tariffs, the only goal is to meet the expectations of customers as much as possible and create additional opportunities for them, T.Matiyko emphasized.  Public Joint Stock Company OTP Bank is a subsidiary of OTP Bank, which is the largest independent Central-Eastern-European banking group. JSC OTP Bank is one of the largest domestic banks, a recognized leader in the financial sector of Ukraine. The Bank provides a full range of financial services to corporate and private customers, as well as to small and medium enterprises. The bank entered the Ukrainian market in 1998, and since then it enjoys a staunch reputation of socially responsible, reliable and stable institution providing its consumers with services of European quality standard.

From August 20, OTP Bank changes the regulations for accepting applications for the sale of currency from legal entities and private entrepreneurs (except for sales on the terms of “today.urgently”). If earlier such applications were accepted from 09:30 till 11:30 for sale on the same day, now they can be submitted until 17:30 and the clients will receive hryvnia on the same day. Thus, legal entities and private entrepreneurs will be less limited in terms of applications for the sale of currency and will be able to provide them throughout the operating time.

According to Tetyana Matiyko, director of corporate products and services, “the regulations have been changed based on the results of regular customer surveys, as OTP Bank always strives to be the best for its customers.”

Each client – legal entity has the opportunity to contact a personal manager or a specialized separate contact center for legal entities and get an answer to any question about the client’s work with OTP Bank.

“We do not stop at improving the service for customers, so it was decided to expand the regulations for accepting applications for the sale of currency. This will not be reflected in the tariffs, the only goal is to meet the expectations of customers as much as possible and create additional opportunities for them,” T.Matiyko emphasized. 

Public Joint Stock Company OTP Bank is a subsidiary of OTP Bank, which is the largest independent Central-Eastern-European banking group. JSC OTP Bank is one of the largest domestic banks, a recognized leader in the financial sector of Ukraine. The Bank provides a full range of financial services to corporate and private customers, as well as to small and medium enterprises. The bank entered the Ukrainian market in 1998, and since then it enjoys a staunch reputation of socially responsible, reliable and stable institution providing its consumers with services of European quality standard.

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