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lifecell has launched a telecom help platform that works on the “suspended coffee” principle

30/ 08/ 2023
  August 22, 2023. lifecell has launched the Twice the Kind platform, where subscribers of all operators can buy gigabytes, minutes, and SMS for those who are currently unable to top up their accounts. At the same time, lifecell is doubling the amount of suspended services. Twice the Kind is a mutual support platform that allows you to pay for gigabytes, minutes, and SMS for those in need or to receive help in case you need it. As part of the Twice the Kind initiative, subscribers of any operator can buy and suspend services on the help board, and lifecell will double them and give twice volume of services or extend the offer period. For example, if you donate 5 GB to the donation board, lifecell doubles the amount and provides the recipient with 10 GB. More than 500 days of the full-scale war in Ukraine have shown the critical need for everyone to have communication and access to information. Throughout this difficult time, we have been helping our subscribers to stay connected by providing service packages, restoring coverage in the liberated territories, and helping the military. Now we invite all conscious Ukrainians to join the Twice the Kind initiative and help those people who cannot afford to top up their mobile accounts. And we, as an operator, will double this help, said Ismet Yazıcı, CEO of lifecell. To join the Twice the Kind initiative, follow the link or use the USSD menu *898#, select the Help or Get Help option and choose an offer. To provide help, a subscriber must select one of the proposed service packages in the appropriate section and pay for it from a mobile account or bank card. The doubled package will appear in the Get Help section. If you leave your phone number when purchasing the offer, you will receive an SMS confirmation after your help has been received by another subscriber. To get help, you need to go to the appropriate section and choose one of the suspended service packages. The aid can be received by lifecell subscribers with less than UAH 50 on their account, but no more than twice within 28 days. More information about the initiative is available here.

August 22, 2023. lifecell has launched the Twice the Kind platform, where subscribers of all operators can buy gigabytes, minutes, and SMS for those who are currently unable to top up their accounts. At the same time, lifecell is doubling the amount of “suspended” services.

Twice the Kind is a mutual support platform that allows you to pay for gigabytes, minutes, and SMS for those in need or to receive help in case you need it.

As part of the Twice the Kind initiative, subscribers of any operator can buy and ‘suspend’ services on the help board, and lifecell will double them and give twice volume of services or extend the offer period. For example, if you donate 5 GB to the donation board, lifecell doubles the amount and provides the recipient with 10 GB.

“More than 500 days of the full-scale war in Ukraine have shown the critical need for everyone to have communication and access to information. Throughout this difficult time, we have been helping our subscribers to stay connected by providing service packages, restoring coverage in the liberated territories, and helping the military. Now we invite all conscious Ukrainians to join the Twice the Kind initiative and help those people who cannot afford to top up their mobile accounts. And we, as an operator, will double this help,” said Ismet Yazıcı, CEO of lifecell.

To join the Twice the Kind initiative, follow the link or use the USSD menu *898#, select the Help or Get Help option and choose an offer.

To provide help, a subscriber must select one of the proposed service packages in the appropriate section and pay for it from a mobile account or bank card. The doubled package will appear in the Get Help section. If you leave your phone number when purchasing the offer, you will receive an SMS confirmation after your help has been received by another subscriber.

To get help, you need to go to the appropriate section and choose one of the “suspended” service packages. The aid can be received by lifecell subscribers with less than UAH 50 on their account, but no more than twice within 28 days.

More information about the initiative is available here.

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