Training: Communication and Stress

• Date: 24/04/2026 (FRI)
• Language: Ukrainian
• Time: 10:00 - 19:00
• Fee for EBA members:10350 UAH
• Early Registration for EBA members:9000 UAH till April 24
• Place: Forum Business City, Kyiv, str. Pymonenko 13

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Listen to online Stop   Training: Communication and Stress. Date: 24 April2026. Time: 10:00 19:00. Language: Ukrainian. Place: Forum Business City, Kyiv, str. Pymonenko 13. In a professional environment, the quality of communication directly influences decision-making speed, the effectiveness of collaboration, and the overall level of tension within a team. When stress enters daily workflows, even routine conversations or written exchanges can become sources of conflict and misunderstanding. This is why the focus of the training is on combining clarity, professionalism, and composure in communication — even in complex or emotionally charged situations. EBA Management Development Centre, together with Anastasiia Babicheva, invite you to join Training: Communication and Stress. Target Audience Specialists working in dynamic environments who regularly interact with clients, partners, or internal teams. Team and project leaders who aim to maintain constructive communication and reduce tension in day-to-day operations. HR professionals, consultants, learning & development managers, and anyone responsible for the quality of internal communication. Professionals whose work involves intensive written correspondence and coordination. Individuals seeking to strengthen their stress resilience in communication and manage emotions effectively in challenging work situations. PROGRAM Block 1. The Foundation of Professional Communication. What do you need to know about communication to interact effectively with colleagues and clients? 10:00 - 11:20. We will analyze the main rules of professional communication. Block 2. Stress. How does it manifest in communication? And what to do about it. 11:30 - 13:00. We will analyze the main stress factors in communication. We will develop a plan on how to counteract them. 13:00 - 14:00 Lunch Break Block 3. Stress Factors in Written Communication. 14:00 - 15:30. We will analyze what causes stress in correspondence and formulate our own rules for professional email communication. Block 4. Emotions in Communication. 15:30 - 17:00. We will analyze what role they play. How to master and convey them in professional communication. Bonus: Anastasiia Babichevas Signature Game — Respect. In a game format, we will analyze the main rules of communication with respect for everyone. How to talk about sensitive and common topics without offending another person? We will translate common clichés into the language of respect. We will reflect on where we made mistakes and what can be improved. 17:00 - 19:00 — Playing Anastasiia Babichevas signature game Respect, reflecting, communicating.Trainers. Anastasiia Babichieva. A communication specialist with 15+ years of experience, a lecturer and trainer in communication, and the author of the Communication Culture channel. She helps teams improve their communication. She shares how to interact effectively in emails, chats, and messengers. A fan of memes and respectful communication.. You can send a question to:. Contact person:. Anna Malikova. E-mail [email protected]. Contact Phone. 067 218 27 41.

In a professional environment, the quality of communication directly influences decision-making speed, the effectiveness of collaboration, and the overall level of tension within a team. When stress enters daily workflows, even routine conversations or written exchanges can become sources of conflict and misunderstanding. This is why the focus of the training is on combining clarity, professionalism, and composure in communication — even in complex or emotionally charged situations.

EBA Management Development Centre, together with Anastasiia Babicheva, invite you to join Training: Communication and Stress.

Target Audience

• Specialists working in dynamic environments who regularly interact with clients, partners, or internal teams.

• Team and project leaders who aim to maintain constructive communication and reduce tension in day-to-day operations.

• HR professionals, consultants, learning & development managers, and anyone responsible for the quality of internal communication.

• Professionals whose work involves intensive written correspondence and coordination.

• Individuals seeking to strengthen their stress resilience in communication and manage emotions effectively in challenging work situations.

PROGRAM

• Block 1. The Foundation of Professional Communication. What do you need to know about communication to interact effectively with colleagues and clients?

10:00 – 11:20. We will analyze the main rules of professional communication.

• Block 2. Stress. How does it manifest in communication? And what to do about it.

11:30 – 13:00. We will analyze the main stress factors in communication. We will develop a plan on how to counteract them.

13:00 – 14:00 Lunch Break

• Block 3. Stress Factors in Written Communication.

14:00 – 15:30. We will analyze what causes stress in correspondence and formulate our own rules for professional email communication.

• Block 4. Emotions in Communication.

15:30 – 17:00. We will analyze what role they play. How to master and convey them in professional communication.

• Bonus: Anastasiia Babicheva’s Signature Game — “Respect”.

In a game format, we will analyze the main rules of communication with respect for everyone. How to talk about sensitive and common topics without offending another person? We will translate common clichés into the language of respect. We will reflect on where we made mistakes and what can be improved.

17:00 – 19:00 — Playing Anastasiia Babicheva’s signature game “Respect”, reflecting, communicating.

Trainers

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Anastasiia Babichieva

A communication specialist with 15+ years of experience, a lecturer and trainer in communication, and the author of the "Communication Culture" channel. She helps teams improve their communication. She shares how to interact effectively in emails, chats, and messengers. A fan of memes and respectful communication.

Anastasiia Babichieva

You can send a question to: