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Online-Lecture: How to Work with Clients during the War?

Customer Service
  • Date: 19/07/2022 (TUE)
  • Language: Ukrainian
  • Time: 11:00 - 12:30
  • Fee:free of charge for EBA members
Place:

Will be online

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  Online-Lecture: How to Work with Clients during the War?. Date: 19 July2022. Time: 11:00 12:30. Language: Ukrainian. Fee: free of charge for EBA members. Place: Will be online. We are living in times of great change. But despite the challenges that Ukrainian business faces daily during the war, teams and individual entrepreneurs continue to work. How to maintain customer trust, what to talk about and how to calm? EBA Management Development Centre together with Anastasia Vladychynska invite you to take part in the Online-Lecture: How to Work with Clients during the War? Speaker: Anastasia Vladychynska, International Customer Service Consultant and Speaker, a Certified Customer Experience Consultant, founder of Vladychynska Consulting, and professor at Kyiv Mohyla Business School, helps top tier brands to keep their customers through reinventing their employee and customer experience so that they can disrupt their industries. Target Audience: PM, account managers and customer support managers, marketers. Topics under discussion: I don’t know whether to write about the resumption of work, when this is happening in the country. How to ask customers to repay debts that arouse before the war. How to talk with employees now if we don’t know how many people we can keep in a team and how long? Registration is obligatory. To become a participant, please, click the “Register” button. Only the users of the EBA site can register at the event. Number of listeners is limited. Should you have any questions, please, write at [email protected] or call (044) 496-06-01Speakers. Anastasia Vladychynska. International Customer Service Consultant and Speaker, a Certified Customer Experience Consultant, founder of Vladychynska Consulting, and professor at Kyiv Mohyla Business School, helps top tier brands to keep their customers through reinventing their employee and customer experience so that they can disrupt their industries.. You can send a question to:. Contact person:. Anna Merkulova. E-mail [email protected] Contact Phone. 044 496 06 01.

We are living in times of great change. But despite the challenges that Ukrainian business faces daily during the war, teams and individual entrepreneurs continue to work.

How to maintain customer trust, what to talk about and how to calm?

EBA Management Development Centre together with Anastasia Vladychynska invite you to take part in the Online-Lecture: How to Work with Clients during the War?

Speaker: Anastasia Vladychynska, International Customer Service Consultant and Speaker, a Certified Customer Experience Consultant, founder of Vladychynska Consulting, and professor at Kyiv Mohyla Business School, helps top tier brands to keep their customers through reinventing their employee and customer experience so that they can disrupt their industries.

Target Audience: PM, account managers and customer support managers, marketers.

Topics under discussion:

  • “I don’t know whether to write about the resumption of work, when this is happening in the country”.
  • “How to ask customers to repay debts that arouse before the war”.
  • “How to talk with employees now if we don’t know how many people we can keep in a team and how long?”

Registration is obligatory. To become a participant, please, click the “Register” button. Only the users of the EBA site can register at the event. Number of listeners is limited. Should you have any questions, please, write at [email protected] or call (044) 496-06-01

Speakers

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Anastasia Vladychynska
International Customer Service Consultant and Speaker, a Certified Customer Experience Consultant, founder of Vladychynska Consulting, and professor at Kyiv Mohyla Business School, helps top tier brands to keep their customers through reinventing their employee and customer experience so that they can disrupt their industries.
Anastasia Vladychynska

You can send a question to:

Contact person:

Anna Merkulova

Contact
044 496 06 01

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