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Online-Lecture: Clients Forever: Ways to Build Effective Client Communication

  • Date: 09/12/2021 (THU)
  • Language: Ukrainian/Russian
  • Time: 11:00 - 12:30
  • Fee:free of charge for EBA members
Place:

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  Online-Lecture: Clients Forever: Ways to Build Effective Client Communication. Date: 09 December2021. Time: 11:00 12:30. Language: Ukrainian/Russian. Fee: free of charge for EBA members. Place: Will be online. Every day we communicate with many people. Sometimes there are situations when negotiations seem to have gone well, but there is still a feeling of dissatisfaction. The ability to make communication effective is a sign that you have learned to understand the speaker. After the online-lecture, you will know what you want to get as a result of negotiations, and most importantly - how to do that. EBA Management Development Centre together Netpeak with invite you to take part in the Online-Lecture: Clients Forever: Ways to Build Effective Client Communication. Speaker: Yuliia Hordiienko, Team Lead of PM at Netpeak agency, key competencies: building teams, especially remote ones, building teamwork processes, and implementing marketing strategies. Main partner: Netpeak. Target audience: project managers, team leaders, coordinators, department heads, sales managers, account managers. Topics under discussion: How to build long-term client relationships and why communication is of crucial importance. How to build effective relationships and why this motto, the customer is always right, is not always the basis of effective communication. Building a successful conversation that leads to better understanding, which, in its turn, is a key to better service. Registration is obligatory. To become a participant, please, click the “Register” button. Only the users of the EBA site can register at the event. Number of listeners is limited. Should you have any questions, please, write at [email protected] or call (044) 496-06-01.Speakers. Yuliia Hordiienko. Team Lead of PM at Netpeak agency, key competencies: building teams, especially remote ones, building teamwork processes, and implementing marketing strategies. You can send a question to:. Contact person:. Anna Ovdii. E-mail [email protected]. Contact Phone. 067 406 65 40.

Every day we communicate with many people. Sometimes there are situations when negotiations seem to have gone well, but there is still a feeling of dissatisfaction. The ability to make communication effective is a sign that you have learned to understand the speaker. After the online-lecture, you will know what you want to get as a result of negotiations, and most importantly – how to do that.

EBA Management Development Centre together Netpeak with invite you to take part in the Online-Lecture: Clients Forever: Ways to Build Effective Client Communication.

Speaker: Yuliia Hordiienko, Team Lead of PM at Netpeak agency, key competencies: building teams, especially remote ones, building teamwork processes, and implementing marketing strategies.

Main partnerNetpeak.

Target audience: project managers, team leaders, coordinators, department heads, sales managers, account managers.

Topics under discussion:

  • How to build long-term client relationships and why communication is of crucial importance.
  • How to build effective relationships and why this motto, “the customer is always right,” is not always the basis of effective communication.
  • Building a successful conversation that leads to better understanding, which, in its turn, is a key to better service.

Registration is obligatory. To become a participant, please, click the “Register” button. Only the users of the EBA site can register at the event. Number of listeners is limited. Should you have any questions, please, write at [email protected] or call (044) 496-06-01.

Speakers

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Yuliia Hordiienko
Team Lead of PM at Netpeak agency, key competencies: building teams, especially remote ones, building teamwork processes, and implementing marketing strategies
Yuliia Hordiienko

You can send a question to:

Contact person:

Anna Ovdii

Contact
067 406 65 40

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