Training: Radical Candor: how to speak straight and maintain trust

• Date: 02/10/2026 (FRI)
• Language: Ukrainian
• Time: 10:00 - 18:00
• Status:New season starts 02 October 2026 року, 1 day, 8 hours
• Fee for EBA members:9800 UAH
• Early Registration for EBA members:8500 UAH till 02 September 2026
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The success of a team depends not only on professional expertise, but also on the quality of communication. It is honest, open and at the same time respectful conversations that help build trust, develop people and achieve better results.

The Radical Candor training will help you master an approach that combines genuine concern for people with a willingness to talk about difficult issues directly, constructively and in a timely manner. You will learn how to provide feedback that motivates development, conduct difficult conversations without conflict, build a culture of trust and openness and form teams in which honest dialogue becomes the basis of effective cooperation.

If you strive to become a stronger manager, HR specialist or leader who does not avoid difficult conversations, but turns them into an opportunity for the development of people and business, this training will become your practical guide.

EBA Management Development Centre, together with Anna Krasilnik, invites you to participate in the Training: Radical Candor: how to speak straight and maintain trust.

Training Goal: To develop in managers the skill of open, honest communication that does not destroy relationships, but strengthens the effectiveness of the team.

Participants will learn:

• To give complex feedback without aggression or avoidance.
• To talk about problems directly without losing trust.
• To create a culture where openness is the norm.

Target audience: managers of any level, team and department heads, HR specialists.

After programme, participants will be able to:

• Solve problems faster instead of accumulating them.
• Provide clear and timely feedback.
• Reduce the level of tension and hidden conflicts in the team.
• Form a culture of open and responsible communication.

Programme:

10:00–11:15 | Who am I as a leader before I start talking

Radical candor begins not with words, but with the position of a leader.

Participants will consider:
— The Radical Candor model (balance of care and directness).
— Typical extremes: avoidance and excessive rigidity.
— Their own leadership style and its impact on the team.

Practice: reflection and discussion of their own difficult situations.

11:30–13:00 | Care Personally: what it means to truly care

Focus on understanding people and creating an environment of trust.

Participants will learn:
— Why comfort does not equal development.
— How psychological safety is formed in a team.
— What prevents managers from truly knowing their people.

Practice: analysis of real employees and working with managerial “blind spots”.

14:00–15:30 | Challenge Directly: How to Speak Directly and Without Aggression

Frankness as a Management Tool.

Participants will work on:
— How to Have Difficult Conversations About Performance and Behavior.
— The Difference Between Constructive Feedback and Criticism.
— Why Directness Is Often Perceived as Aggression.

Special Focus:
— How to Distinguish Honesty from Toxic Directness.
— How to Avoid Both “Silent” and Excessive Pressure.

Practice:
— Working with Cases (Conflicts, Low Efficiency, Toxic Behavior).
— Practicing Real Conversations of Participants.
— Exercise “One Situation — Three Communication Styles” (From Avoidance to Aggression to Effective Directness).

15:45–17:15 | Culture of Directness in a Team

How to Make Directness Systemic, Not Situational.

Participants will consider:
— The role of a leader in shaping team culture.
— How a leader’s behavior affects team openness.
— Tools for implementing a feedback culture.

Practice: identifying your own management patterns and areas of influence.

17:15–18:00 | Closing and action plan

Summarization and transfer to practice.

Each participant:
— Forms specific actions after the training.
— Determines a difficult conversation that they are ready to have in the near future.

You can send a question to: