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Online-Lecture: How to Retain Customers?

  • Date: 28/07/2020 (TUE)
  • Language: Russian
  • Time: 11:00 - 12:30
  • Fee:free of charge for EBA members
Place:

STEFES Virtual Hall

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  Online-Lecture: How to Retain Customers?. Date: 28 July2020. Time: 11:00 12:30. Language: Russian. Fee: free of charge for EBA members. Place: STEFES Virtual Hall.   Our world is changing rapidly, proven methods stop working, customers are leaving, so we need to search for new effective techniques for their retention. In this online-lecture, participants will receive answers to the following questions: “Why customers are leaving and how to retain them?” EBA Management Development Center together with Eugenia Kyrylenko invite you to take part in the Online-Lecture: How to Retain Customers? This Online-Lecture is scheduled for 28 of July at 11:00 and will be streamed via Zoom.us. Link to the live stream will be provided the day before event. Speaker: Eugenia Kyrylenko, Head of Support at Sigma Software, over 10 years of experience in IT and international FMCG companies. Main Partner: Sigma Software University. Partner: STEFES. Target audience: project managers, account managers and customer support managers. Topics under discussion: Customer value for the business. Reasons why customers leave. Retention principles and techniques. A case where everything was successfully fixed. Registration is obligatory. To become a participant, please, click the “Register” button. Only the users of the EBA site can register at the event. Number of listeners is limited. Should you have any questions, please, write at [email protected] or call (044) 496-06-01.Speakers. Eugenia Kyrylenko. Head of Support at Sigma Software, over 10 years of experience in IT and international FMCG companies. You can send a question to:. Contact person:. Anna Ovdii. E-mail [email protected]. Contact Phone. 067 406 65 40.

 

Our world is changing rapidly, proven methods stop working, customers are leaving, so we need to search for new effective techniques for their retention. In this online-lecture, participants will receive answers to the following questions: “Why customers are leaving and how to retain them?”

EBA Management Development Center together with Eugenia Kyrylenko invite you to take part in the Online-Lecture: How to Retain Customers?

This Online-Lecture is scheduled for 28 of July at 11:00 and will be streamed via Zoom.us. Link to the live stream will be provided the day before event.

Speaker: Eugenia Kyrylenko, Head of Support at Sigma Software, over 10 years of experience in IT and international FMCG companies.

Main Partner: Sigma Software University.

Partner: STEFES.

Target audience: project managers, account managers and customer support managers.

Topics under discussion:

  • Customer value for the business.
  • Reasons why customers leave.
  • Retention principles and techniques.
  • A case where everything was successfully fixed.

Registration is obligatory. To become a participant, please, click the “Register” button. Only the users of the EBA site can register at the event. Number of listeners is limited. Should you have any questions, please, write at [email protected] or call (044) 496-06-01.

Speakers

1 / 1
Eugenia Kyrylenko
Head of Support at Sigma Software, over 10 years of experience in IT and international FMCG companies
Eugenia Kyrylenko

You can send a question to:

Contact person:

Anna Ovdii

Contact
067 406 65 40

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