INGO Pays 20 Million Hryvnias for Destroyed Electronics Warehouse

22/ 10/ 2025

Listen to online Stop   INGO Insurance Company has paid an indemnity of 20 million hryvnias under an insurance contract covering the inventory of a national electronics retail chain. The payout compensates for losses resulting from the complete destruction of the company’s warehouse following a missile and drone attack by the Russian Federation on Kyiv’s civilian infrastructure in July 2025. One of the strikes triggered a massive fire at the warehouse complex located in the Solomyanskyi district, where the retailer’s inventory was stored. The blaze completely destroyed more than 57,000 units of products, including mobile and portable electronics, household appliances, and accessories. “This was one of the most complex war insurance cases we have handled,” said Oleksandr Kolpakov, Head of INGO’s Property Loss Adjustment Department. “The complete destruction of the warehouse meant there were virtually no identifiable remnants of the goods left. Therefore, we initiated an economic examination, which enabled us to document the quantity of inventory and the true value of the loss. Thanks to the precision of this process, we were able to finalize the settlement in less than three months,” Kolpakov added. Conducting the economic examination became a key stage of the claim settlement. As there were no physical remnants of the goods, experts had to reconstruct the full picture of the event using accounting and financial documentation. The analysis included primary accounting records, cost and transport invoices, and supply contracts, allowing the team to determine with high accuracy both the quantity of destroyed items and their actual market value. The examination confirmed that, at the time of the incident, the warehouse contained inventory worth more than 20 million hryvnias. Thanks to INGO’s indemnity payment, the company was able to offset a significant portion of its losses and resume operations. The payout was made on October 7, 2025, and the entire settlement process took just three months — an exceptionally short timeframe for a case involving total property destruction and the need for detailed expert evaluation of all damage components. As a reminder, INGO was one of the first insurers on the Ukrainian market to offer war risk coverage for both businesses and individuals. The company’s programs provide protection for property, transport, and liability in cases of damage or destruction caused by hostilities, shelling, or blast waves. Individual coverage is tailored for each client depending on the type of property, its location, and the nature of its operations.

INGO Insurance Company has paid an indemnity of 20 million hryvnias under an insurance contract covering the inventory of a national electronics retail chain. The payout compensates for losses resulting from the complete destruction of the company’s warehouse following a missile and drone attack by the Russian Federation on Kyiv’s civilian infrastructure in July 2025.

One of the strikes triggered a massive fire at the warehouse complex located in the Solomyanskyi district, where the retailer’s inventory was stored. The blaze completely destroyed more than 57,000 units of products, including mobile and portable electronics, household appliances, and accessories.

“This was one of the most complex war insurance cases we have handled,” said Oleksandr Kolpakov, Head of INGO’s Property Loss Adjustment Department. “The complete destruction of the warehouse meant there were virtually no identifiable remnants of the goods left. Therefore, we initiated an economic examination, which enabled us to document the quantity of inventory and the true value of the loss. Thanks to the precision of this process, we were able to finalize the settlement in less than three months,” Kolpakov added.

Conducting the economic examination became a key stage of the claim settlement. As there were no physical remnants of the goods, experts had to reconstruct the full picture of the event using accounting and financial documentation. The analysis included primary accounting records, cost and transport invoices, and supply contracts, allowing the team to determine with high accuracy both the quantity of destroyed items and their actual market value.

The examination confirmed that, at the time of the incident, the warehouse contained inventory worth more than 20 million hryvnias. Thanks to INGO’s indemnity payment, the company was able to offset a significant portion of its losses and resume operations.

The payout was made on October 7, 2025, and the entire settlement process took just three months — an exceptionally short timeframe for a case involving total property destruction and the need for detailed expert evaluation of all damage components.

As a reminder, INGO was one of the first insurers on the Ukrainian market to offer war risk coverage for both businesses and individuals. The company’s programs provide protection for property, transport, and liability in cases of damage or destruction caused by hostilities, shelling, or blast waves. Individual coverage is tailored for each client depending on the type of property, its location, and the nature of its operations.