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Online Event: “Customer Database Management”

  • Date: 04/09/2025 (THU)
  • Language: Ukrainian
  • Time: 12:00 - 13:30
Place:

Microsoft Teams

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  Online Event: “Customer Database Management”. Date: 04 September2025. Time: 12:00 13:30. Language: Ukrainian. Place: Microsoft Teams.   Many companies lack a clear system for managing their client base. The question “Who manages the clients?” often goes unanswered: some rely on sales teams, others on marketing, and some assume the IT department is in charge. This approach creates risks of losing key contacts, dependence on individual employees, and makes scaling the business more difficult.   To help businesses work effectively with this critically important asset, EBA Odesa is organizing an online presentation “Client Base Management” on September 4.  📌 Event details:  Date: September 4, 2025  Time: 12:00–13:30  Format: online  🔑 Key discussion topics:  The client base as a strategic company asset  Its role in creating business capacity and key opportunities for the CEO  Managed vs. unmanaged assets  The client base lifecycle and how to manage it  Client base management is not just a technical function but a strategic task of the business owner. The company’s resilience, customer trust, and readiness to scale depend on how effectively this system is organized.  The event will be especially valuable for those who aim to:  Increase company capitalization  Reduce dependence on individual employees  Build a transparent and manageable client interaction system  Lay the foundation for stable growth even under challenging conditions  📲 Join the presentation to gain practical solutions, cases, and tools that will help your business become more resilient. Speakers. Hennadiy Pshenychnyi.. Співвласник консалтингової компанії Right Direction Автор інтегральних методик та автоматичних алгоритмів Експерт у галузі системного аналізу та технологій менеджменту. Svitlana Potap. Співвласник консалтингової компанії Right Direction Експертка з організаційного розвитку та управління змінами. You can send a question to:. Contact person:. EBA Odesa. E-mail [email protected]. Contact Phone. 0487373883.

 

Many companies lack a clear system for managing their client base. The question “Who manages the clients?” often goes unanswered: some rely on sales teams, others on marketing, and some assume the IT department is in charge. This approach creates risks of losing key contacts, dependence on individual employees, and makes scaling the business more difficult.  

To help businesses work effectively with this critically important asset, EBA Odesa is organizing an online presentation “Client Base Management” on September 4. 

📌 Event details: 

  • Date: September 4, 2025 
  • Time: 12:00–13:30 
  • Format: online 

🔑 Key discussion topics: 

  • The client base as a strategic company asset 
  • Its role in creating business capacity and key opportunities for the CEO 
  • Managed vs. unmanaged assets 
  • The client base lifecycle and how to manage it 

Client base management is not just a technical function but a strategic task of the business owner. The company’s resilience, customer trust, and readiness to scale depend on how effectively this system is organized. 

The event will be especially valuable for those who aim to: 

  • Increase company capitalization 
  • Reduce dependence on individual employees 
  • Build a transparent and manageable client interaction system 
  • Lay the foundation for stable growth even under challenging conditions 

📲 Join the presentation to gain practical solutions, cases, and tools that will help your business become more resilient. 

Speakers

1 / 2
Hennadiy Pshenychnyi.
Співвласник консалтингової компанії Right Direction Автор інтегральних методик та автоматичних алгоритмів Експерт у галузі системного аналізу та технологій менеджменту
Svitlana Potap
Співвласник консалтингової компанії Right Direction Експертка з організаційного розвитку та управління змінами
Hennadiy Pshenychnyi.
Svitlana Potap

You can send a question to:

Contact person:

EBA Odesa

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