Fleet Operations Specialist (Leasing customers)

  • Країна: Ukraine
  • Регіон: Kyiv
  • Компанiя: Отокоч Україна
  • Галузь: Після продажний сервіс - Лізинг
  • Створено: 12.11.2019

Контактна особа:

Tetiana Zakharchuk

Зв'язатись
050 425 84 59

Purpose: to build partnership relations with Leasing customers, arrangement and providing of the After Sales service for the leasing customers fleet.

Requirements:

  • Experience in automotive field
  • Knowledge of the structure (construction) of the car and understanding fleet operation processes
  • Valid driver license and driving experience 2 years at least
  • English Intermediate level

Responsibilities:

  • Coordination of cars maintenance
  • Communication with customer’s representatives (LT)
  • Coordination of new cars delivery process
  • Participation in used cars sales process
  • Organizing appointments for maintenances and repairs
  • Analyzing and approving invoices from Service stations
  • Monitoring of prices for parts, oil and labor
  • Control of repair time
  • Providing replacement cars (LT):
  1. Receiving requests from the customers
  2. Requesting replacement car at RAC department
  3. Organizing delivery of the replacement car and its returning after repair of customer’s car
  • Document flow control:
  1. Providing accounting department for documents after repair/maintenance (docs from Service stations)
  2. Re-invoicing customers for maintenance and repairs which are not covered by customer’s contract (LT)
  3. Monitoring of availability of Service stations in regions, signing contracts with new ones (negotiation about communication process, discounts for parts/oil/labor, payments delay terms)
  • Reporting about all repairs and maintenances
  • Coordination of tire changing processes
  • Registration of new cars in police office (plate #, certificate of registration)

Company offers:

  • Competitive salary rate and social package in accordance with Ukrainian Labour Code
  • Medical Insurance scheme
  • Paid lunches
  • Ability to work and develop in international Company

Please send your CV to contact person.

Please pay attention that the European Business Association, registered at 1A Andriyivsky Uzviz, Kyiv, 04070, Ukraine, identification code of legal entity 31811085, neither collects nor in any other way processes your personal data, submitted to the contact person within this vacancy announcement. In order to receive information required by law, in particular on the data controller and purposes of data processing in such cases, etc., please get in touch with the contact person mentioned above.

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