{"id":723160,"date":"2026-03-11T16:55:35","date_gmt":"2026-03-11T14:55:35","guid":{"rendered":"https:\/\/eba.com.ua\/?post_type=tribe_events&#038;p=723160"},"modified":"2026-04-01T13:20:16","modified_gmt":"2026-04-01T10:20:16","slug":"online-lektsiya-komandy-v-umovah-postijnyh-vyklykiv-yak-zberegty-lyudej-rezultat-i-sens-kopiya-2026-03-11-16-55","status":"publish","type":"tribe_events","link":"https:\/\/eba.com.ua\/en\/event\/online-lektsiya-komandy-v-umovah-postijnyh-vyklykiv-yak-zberegty-lyudej-rezultat-i-sens-kopiya-2026-03-11-16-55\/","title":{"rendered":"[:ua]Online-\u043b\u0435\u043a\u0446\u0456\u044f: \u0426\u0438\u0444\u0440\u043e\u0432\u0438\u0439 \u0435\u0442\u0438\u043a\u0435\u0442: \u044f\u043a \u043d\u0435 \u0434\u0440\u0430\u0442\u0443\u0432\u0430\u0442\u0438 \u043b\u044e\u0434\u0435\u0439 \u0432 \u043e\u043d\u043b\u0430\u0439\u043d\u0456 [:en]Online-Lecture: Digital Etiquette: How Not to Annoy People Online[:]"},"content":{"rendered":"<p><\/p>\n<p><span data-contrast=\"auto\">Online-communication has become a core part of business interaction. However, it is in the digital environment where misunderstandings, irritation, and loss of time occur most often. How can you choose the right communication channel, respect your interlocutor\u2019s time, and use every interaction to strengthen trust and working relationships? During the lecture, we will discuss simple rules of digital etiquette that help make online communication clear, comfortable, and effective.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">EBA Management Development Centre Team, together with <strong>Anna Chaplyhina<\/strong>, invite you to take part in the <strong>Online-Lecture: Digital Etiquette: How Not to Annoy People Online.<\/strong><\/span><strong>\u00a0<\/strong><\/p>\n<p><b><span data-contrast=\"auto\">Target audience:<\/span><\/b><span data-contrast=\"auto\">\u00a0anyone involved in digital communication or interested in exploring this topic.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Questions\u00a0for discussion:<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">How to choose a communication channel: when to\u00a0write\u00a0an email, when a messenger is\u00a0appropriate, and when a call is better.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Business boundaries online: working hours, response time, and expectations.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Greetings, addressing, and closing messages: what is\u00a0appropriate in\u00a0different communication channels.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">How to structure business emails so that they are read and responded to.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">The difference between business and work correspondence: messengers.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Emotions in business correspondence: emojis, reactions, attracting attention, and inappropriate language.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Phone calls in the era of messengers: when they are justified and how to make them properly.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"none\"><span style=\"color: #ff0000\">Registration is obligatory. To become a participant, please, click the \u201cRegister\u201d button. Only the users of the EBA site can register at the event. Should you have any questions, please, write at<\/span>\u00a0<\/span><\/b><a href=\"mailto:development@eba.com.ua\"><b><span data-contrast=\"none\">development@eba.com.ua<\/span><\/b><\/a><b><span data-contrast=\"none\">\u00a0<span style=\"color: #ff0000\">or call\u00a0<\/span><\/span><\/b><b><span data-contrast=\"none\">(044) 496-06-01<\/span><\/b><b><span data-contrast=\"none\">.<\/span><\/b><\/p>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Online-communication has become a core part of business interaction. However, it is in the digital environment where misunderstandings, irritation, and loss of time occur most often. How can you choose the right communication channel, respect your interlocutor\u2019s time, and use every interaction to strengthen trust and working relationships? During the lecture, we will discuss simple [&hellip;]<\/p>\n","protected":false},"author":41777,"featured_media":723180,"comment_status":"open","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"tags":[],"tribe_events_cat":[33,32],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Online-Lecture: Digital Etiquette: How Not to Annoy People Online - European Business Association<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eba.com.ua\/event\/online-lektsiya-komandy-v-umovah-postijnyh-vyklykiv-yak-zberegty-lyudej-rezultat-i-sens-kopiya-2026-03-11-16-55\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Online-Lecture: Digital Etiquette: How Not to Annoy People Online - European Business Association\" \/>\n<meta property=\"og:description\" content=\"Online-communication has become a core part of business interaction. 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