{"id":707695,"date":"2026-01-27T19:52:50","date_gmt":"2026-01-27T17:52:50","guid":{"rendered":"https:\/\/eba.com.ua\/?post_type=tribe_events&#038;p=707695"},"modified":"2026-04-14T13:57:55","modified_gmt":"2026-04-14T10:57:55","slug":"programa-rozvytku-psyhologichnyj-aspekt-komunikatsij-2026-01-27-19-52","status":"publish","type":"tribe_events","link":"https:\/\/eba.com.ua\/en\/event\/programa-rozvytku-psyhologichnyj-aspekt-komunikatsij-2026-01-27-19-52\/","title":{"rendered":"[:ua]\u041f\u0440\u043e\u0433\u0440\u0430\u043c\u0430 \u0440\u043e\u0437\u0432\u0438\u0442\u043a\u0443: \u041f\u0441\u0438\u0445\u043e\u043b\u043e\u0433\u0456\u0447\u043d\u0438\u0439 \u0430\u0441\u043f\u0435\u043a\u0442 \u043a\u043e\u043c\u0443\u043d\u0456\u043a\u0430\u0446\u0456\u0439[:en]Development Programme: Psychological aspect of communication[:]"},"content":{"rendered":"<p><\/p>\n<p>In today\u2019s complex professional environment, truly effective communication goes far beyond simply conveying information. It requires a deep understanding of human psychology \u2013 how people perceive, process and respond to messages.<\/p>\n<p>EBA Management Development Centre team invite you to participate in a new <strong>Development Program: The Psychological aspect of communications<\/strong>, which is designed to provide in-depth knowledge and practical tools for navigating interpersonal dynamics, building stronger relationships, ethical influence and leading with greater impact.<\/p>\n<p>You will delve into the cognitive biases, emotional triggers and non-verbal signals that shape every interaction, transforming you from a message sender to a master of communication and influence.<\/p>\n<p><strong>Target audience<\/strong>: professionals of all levels who want to:<\/p>\n<ul>\n<li>Improve their leadership and team management skills.<\/li>\n<li>Improve their negotiation and conflict resolution skills.<\/li>\n<li>Improve sales and customer relationship effectiveness.<\/li>\n<li>Increase the impact of presentations and public speaking.<\/li>\n<li>Create more cohesive and productive teams.<\/li>\n<li>Promote a deeper understanding of human behavior in a professional environment.<\/li>\n<li>Anyone who seeks to communicate with greater empathy, clarity, and persuasiveness.<\/li>\n<\/ul>\n<p><b data-olk-copy-source=\"MessageBody\">Upon completion of this program, participants will be able to:<\/b><\/p>\n<ul>\n<li>Understand basic psychological principles.<\/li>\n<li>Decode nonverbal cues.<\/li>\n<li>Master empathic listening.<\/li>\n<li>Apply ethical persuasion and influence.<\/li>\n<li>Have difficult conversations.<\/li>\n<li>Build rapport and trust.<\/li>\n<li>Adapt communications to different personalities and cultural contexts.<\/li>\n<\/ul>\n<p><strong>Programme<\/strong><\/p>\n<ul>\n<li><strong>Block 1. Inner Game \u2013 Understanding Yourself in Communication.<\/strong><\/li>\n<\/ul>\n<p><strong>Module 1. <\/strong>Architecture and \u0441ommunication styles: from internal position and filters to messages and what others actually hear &#8211; Natalia Rolya &#8211; 14 May 2026, 17.00-19.00, online<\/p>\n<p><strong>Module 2. <\/strong>Cognitive biases and assumptions &#8211; Olena Markina &#8211; 19 May 2026, 17.00-19.00, online<\/p>\n<ul>\n<li><strong>Block 2. Decoding others &#8211; Reading beyond words.<\/strong><\/li>\n<\/ul>\n<p><strong>Module 3. <\/strong>Active listening and empathetic understanding &#8211; Olena Markina &#8211; May 21, 17:00-19:00, online<\/p>\n<p><strong>Module 4. <\/strong>Body Language: Interpreting Nonverbal Signals \u2013 Posture, Gestures, Facial Expressions, Eye Contact \u2013 and Aligning Our Own for Credibility &#8211; Tetyana Khamrai &#8211; May 26, 17:00 &#8211; 19:00, offline<\/p>\n<p><strong>Module 5. <\/strong>Vocal Dynamics: Understanding the Psychological Impact of Tone, Pitch, Tempo, and Volume on Message Perception &#8211; Tetyana Khamrai &#8211; May 28, 17:00 &#8211; 19:00, offline<\/p>\n<ul>\n<li><strong>Block 3. The art of influence \u2013 ethical persuasion and engagement.<\/strong><\/li>\n<\/ul>\n<p><strong>Module 6. <\/strong>The power of storytelling: how to build messages that capture attention, inspire, and lead to results \u2013 Natalia Rolya \u2013 June 2, 17:00-19:00, online<\/p>\n<p><strong>Module 7. <\/strong>Providing effective feedback \u2013 Kateryna Sergienko \u2013 June 4, 17:00-19:00, online<\/p>\n<ul>\n<li><strong>Block 4. Overcoming complex dynamics in interaction.<\/strong><\/li>\n<\/ul>\n<p><strong>Module 8. <\/strong>Conflict resolution and interaction strategies \u2013 Anna Krasylnyk \u2013 June 9, 17:00-19:00, online<\/p>\n<p><strong>Module 9. <\/strong>Conducting difficult conversations \u2013 Anna Krasylnyk \u2013 June 11, 17:00-19:00, online<\/p>\n<p><strong>Module 10. <\/strong>De-escalation Methods, Emotional Needs and Counteracting Manipulation \u2013 Anna Krasylnyk \u2013 June 16, 17:00-19:00, online<\/p>\n<ul>\n<li><strong>Block 5. Strategic application.<\/strong><\/li>\n<\/ul>\n<p><strong>Module 11. <\/strong>Psychology of intercultural communication \u2013 Olena Markina \u2013 June 18, 17:00-19:00, online<\/p>\n<p><strong>Module 12. <\/strong>Psychology of digital communication: Applying psychological findings to written communication (emails, reports) and virtual meetings for clarity and influence \u2013 Anastasia Babicheva \u2013 June 23, 17:00-19:00 PM, offline<\/p>\n<p><strong>Module 13. <\/strong>Ethics of influence: Ensuring responsible use of all communication strategies, building long-term trust, not short-term manipulation \u2013 Anastasia Babicheva \u2013 June 25, 17:00-19:00, offline<\/p>\n<p><strong><a href=\"https:\/\/eba.com.ua\/wp-content\/uploads\/2026\/04\/PMD-Psychological-aspect-of-communications-2026.pdf\">Detailed programme in a pdf file<\/a><\/strong><\/p>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>In today\u2019s complex professional environment, truly effective communication goes far beyond simply conveying information. It requires a deep understanding of human psychology \u2013 how people perceive, process and respond to messages. EBA Management Development Centre team invite you to participate in a new Development Program: The Psychological aspect of communications, which is designed to provide [&hellip;]<\/p>\n","protected":false},"author":42124,"featured_media":708774,"comment_status":"open","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"tags":[],"tribe_events_cat":[35,32],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Development Programme: Psychological aspect of communication - European Business Association<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eba.com.ua\/event\/programa-rozvytku-psyhologichnyj-aspekt-komunikatsij-2026-01-27-19-52\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Development Programme: Psychological aspect of communication - European Business Association\" \/>\n<meta property=\"og:description\" content=\"In today\u2019s complex professional environment, truly effective communication goes far beyond simply conveying information. 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