{"id":448707,"date":"2022-11-30T18:10:05","date_gmt":"2022-11-30T16:10:05","guid":{"rendered":"https:\/\/eba.com.ua\/?post_type=tribe_events&#038;p=448707"},"modified":"2023-03-22T14:44:08","modified_gmt":"2023-03-22T12:44:08","slug":"onlajn-programa-rozvytku-z-osnov-mediatsiyi-dlya-biznesu-2022-11-30-18-10","status":"publish","type":"tribe_events","link":"https:\/\/eba.com.ua\/en\/event\/onlajn-programa-rozvytku-z-osnov-mediatsiyi-dlya-biznesu-2022-11-30-18-10\/","title":{"rendered":"[:ua]\u041e\u043d\u043b\u0430\u0439\u043d-\u041f\u0440\u043e\u0433\u0440\u0430\u043c\u0430 \u0440\u043e\u0437\u0432\u0438\u0442\u043a\u0443 \u0437  \u043e\u0441\u043d\u043e\u0432 \u043c\u0435\u0434\u0456\u0430\u0446\u0456\u0457 \u0434\u043b\u044f \u0431\u0456\u0437\u043d\u0435\u0441\u0443[:en]Online Development Programme on Basics of Mediation for Business[:]"},"content":{"rendered":"<p><\/p>\n<p><span style=\"color: #000000\">Mediation has been gradually developing in Ukraine for more than 20 years, and after the adoption of the Law of Ukraine &#8220;On Mediation&#8221;, more and more companies in Ukraine trust this optimal, people-oriented way of resolving conflicts and disputes. Mediation is a type of alternative dispute settlement with the involvement of a mediator, who helps the parties to the conflict to establish a communication process and analyze the conflict situation in such a way that they themselves can choose the solution option that would satisfy the interests and needs of all conflict participants. This approach is increasingly in demand in companies that have full-time mediators or employees whose functionality includes conflict resolution. Business mediation will save the company&#8217;s reputation, its funds, moral and psychological climate.<\/span><\/p>\n<p><span style=\"color: #000000\">EBA Management Development Centre together with<\/span> <a href=\"https:\/\/bs.krok.edu.ua\/en\/\">KROK Business School<\/a> <span style=\"color: #000000\">invites you to join the <strong>Online Program on Basics of Mediation for Business<\/strong> and acquire relevant knowledge and practical skills in the field of mediation in a convenient format.<\/span><\/p>\n<p><span style=\"color: #000000\"><strong>TARGET AUDIENCE<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"color: #000000\">HR specialists<\/span><\/li>\n<li><span style=\"color: #000000\">Specialists in Employer Branding<\/span><\/li>\n<li><span style=\"color: #000000\">Managers of departments that have to interact with people<\/span><\/li>\n<li><span style=\"color: #000000\">Specialists responsible for internal communications<\/span><\/li>\n<li><span style=\"color: #000000\">Specialists in the field of L&amp;D<\/span><\/li>\n<li><span style=\"color: #000000\">In-house lawyers<\/span><\/li>\n<li><span style=\"color: #000000\">Crisis managers<\/span><\/li>\n<li><span style=\"color: #000000\">Managers and specialists of Customer Support (Care) Service<\/span><\/li>\n<li><span style=\"color: #000000\">Anyone who wants to expand and deepen professional skills in the field of conflict resolution in the commercial sphere.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000\"><strong>During the programme the participants will:<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"color: #000000\">Understand the essence of mediation, its principles, styles and models.<\/span><\/li>\n<li><span style=\"color: #000000\">Learn about different ways of resolving disputes and conflicts, know their differences and advantages<\/span><\/li>\n<li><span style=\"color: #000000\">Familiarize yourself with the causes of conflicts in organizations<\/span><\/li>\n<li><span style=\"color: #000000\">Master the mechanism of mediation and understand how to apply it<\/span><\/li>\n<li><span style=\"color: #000000\">Acquire the necessary communication skills for a mediator<\/span><\/li>\n<li><span style=\"color: #000000\">Improve your knowledge in the field of conflict studies and conflict management<\/span><\/li>\n<li><span style=\"color: #000000\">Learn to collect information about people, in particular, to recognize manipulation and lies with the help of visual psychodiagnostics knowledge<\/span><\/li>\n<li><span style=\"color: #000000\">Learn to identify a conflict-causing climate in the company<\/span><\/li>\n<li><span style=\"color: #000000\">Understand how to manage conflicts in the business environment<\/span><\/li>\n<li><span style=\"color: #000000\">Learn how to develop informational events for conflict prevention<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000\"><strong>Module 1. The nature of conflicts in organizations &#8211;  April 4, 2023 (16:00 &#8211; 18:00)<\/strong><\/span><\/p>\n<p><span style=\"color: #000000\"><strong>Trainer: Victoria Polishchuk<\/strong><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000\">Mediation as the optimal approach for managing conflicts and disputes in the organization.<\/span><\/li>\n<li><span style=\"color: #000000\">Basics of conflict theory.<\/span><\/li>\n<li><span style=\"color: #000000\">Typology of conflicts in organizations.<\/span><\/li>\n<li><span style=\"color: #000000\">Behavior of people in conflict.<\/span><\/li>\n<li><span style=\"color: #000000\">Escalation of the conflict.<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000\"><strong>Module 2. Peculiarities of the mediator&#8217;s work in business disputes &#8211; April 6, 2023 (16:00 &#8211; 18:00)<\/strong><\/span><\/p>\n<p><span style=\"color: #000000\"><strong>Trainers: Victoria Polishchuk Oleg Omelchenko<\/strong><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000\">Typology of business and commercial disputes and conflicts.<\/span><\/li>\n<li><span style=\"color: #000000\">Conducting mediation in business disputes.<\/span><\/li>\n<li><span style=\"color: #000000\">Disputes with clients, counterparties, partners.<\/span><\/li>\n<li><span style=\"color: #000000\">Labor mediation.<\/span><\/li>\n<li><span style=\"color: #000000\">Differences between mediation and arbitration.<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000\"><strong>Module 3. Psychological bases of conflict-free communication in the company &#8211; April 11, 2023 (16:00 &#8211; 18:00)<\/strong><\/span><\/p>\n<p><span style=\"color: #000000\"><strong>Trainer: Oksana Sedashova <\/strong><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000\">Visual psychodiagnosis.<\/span><\/li>\n<li><span style=\"color: #000000\">Conflictogens and its management.<\/span><\/li>\n<li><span style=\"color: #000000\">Nonviolent communication in a business environment.<\/span><\/li>\n<li><span style=\"color: #000000\">Manipulation: recognizing and resisting it.<\/span><\/li>\n<li><span style=\"color: #000000\">Conflict prevention in the organization: creating an educational activities.<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000\"><strong>Module 4. Workplace Mediation &#8211; April 13, 2023 (16:00 &#8211; 18:00)<\/strong><\/span><\/p>\n<p><span style=\"color: #000000\"><strong>Trainers: Alina Badina, Oksana Sedashova<\/strong><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000\">Mediation as part of the company&#8217;s corporate culture.<\/span><\/li>\n<li><span style=\"color: #000000\">Tools of mediation in the work of the manager.<\/span><\/li>\n<li><span style=\"color: #000000\">Conflictogenic climate in the organization.<\/span><\/li>\n<li><span style=\"color: #000000\">Conflict coaching and conflict consulting at the enterprise.<\/span><\/li>\n<li><span style=\"color: #000000\">Methods of conflict management in the company.<\/span><\/li>\n<\/ol>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Mediation has been gradually developing in Ukraine for more than 20 years, and after the adoption of the Law of Ukraine &#8220;On Mediation&#8221;, more and more companies in Ukraine trust this optimal, people-oriented way of resolving conflicts and disputes. Mediation is a type of alternative dispute settlement with the involvement of a mediator, who helps [&hellip;]<\/p>\n","protected":false},"author":2489,"featured_media":449003,"comment_status":"open","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"tags":[],"tribe_events_cat":[35,32],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Online Development Programme on Basics of Mediation for Business - European Business Association<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eba.com.ua\/event\/onlajn-programa-rozvytku-z-osnov-mediatsiyi-dlya-biznesu-2022-11-30-18-10\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Online Development Programme on Basics of Mediation for Business - European Business Association\" \/>\n<meta property=\"og:description\" content=\"Mediation has been gradually developing in Ukraine for more than 20 years, and after the adoption of the Law of Ukraine &#8220;On Mediation&#8221;, more and more companies in Ukraine trust this optimal, people-oriented way of resolving conflicts and disputes. 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