{"id":725357,"date":"2026-03-17T15:33:54","date_gmt":"2026-03-17T13:33:54","guid":{"rendered":"https:\/\/eba.com.ua\/?p=725357"},"modified":"2026-03-17T15:33:54","modified_gmt":"2026-03-17T13:33:54","slug":"najkrashhyj-kliyentskyj-dosvid-ta-spozhyvchi-kredyty-otp-bank-u-p-yatirtsi-lideriv-rejtyngu-topfinans-2026","status":"publish","type":"post","link":"https:\/\/eba.com.ua\/en\/najkrashhyj-kliyentskyj-dosvid-ta-spozhyvchi-kredyty-otp-bank-u-p-yatirtsi-lideriv-rejtyngu-topfinans-2026\/","title":{"rendered":"[:ua]\u041d\u0430\u0439\u043a\u0440\u0430\u0449\u0438\u0439 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0439 \u0434\u043e\u0441\u0432\u0456\u0434 \u0442\u0430 \u0441\u043f\u043e\u0436\u0438\u0432\u0447\u0456 \u043a\u0440\u0435\u0434\u0438\u0442\u0438: \u041e\u0422\u041f \u0411\u0410\u041d\u041a \u0443 \u043f\u2019\u044f\u0442\u0456\u0440\u0446\u0456 \u043b\u0456\u0434\u0435\u0440\u0456\u0432 \u0440\u0435\u0439\u0442\u0438\u043d\u0433\u0443 \u00ab\u0422\u043e\u043f\u0424\u0456\u043d\u0430\u043d\u0441-2026\u00bb [:en]Best customer experience and consumer loans: OTP BANK among top five in the \u201cTopFinance-2026\u201d ranking[:]"},"content":{"rendered":"<p><\/p>\n\t<div class=\"img-with-caption img-with-caption--speaker img-left animate-block animate-block--before\">\n\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img src=\"https:\/\/eba.com.ua\/wp-content\/uploads\/2026\/03\/nagoroda_kliyentskyj_servis-1080_1080.png\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n<p style=\"font-weight: 400;\">OTP BANK JSC has been ranked among the top five banking institutions in the nominations \u201cBest Customer Experience\u201d and \u201cBest Consumer Loans\u201d in the annual \u201c<a href=\"https:\/\/delo.ua\/banks\/topfinans-golosuvannya-za-naikrashhi-banki-ukrayini-2026-roku-rozpocato-458051\/\">TopFinance-2026<\/a>\u201d ranking organized by TOP-100. Ratings of the Largest magazine and the business portal delo.ua.<\/p>\n<p style=\"font-weight: 400;\"><em>\u201cCustomer satisfaction is one of our key performance indicators. Over the years, the Bank has invested both financial resources and significant efforts to ensure that our clients receive only the best possible experience when interacting with us. People turn to the Bank when they face challenges or have a specific \u2018pain point\u2019, and our task is to find the most optimal solution as quickly as possible \u2014 to advise, assist, and guide the client toward the desired outcome. After that, we continue improving our processes and products so that customers do not encounter similar issues in the future,\u201d<\/em> said <strong>Oleksandr Rassakhatskyi, Head of Customer Experience Management at OTP BANK<\/strong>.<\/p>\n<p style=\"font-weight: 400;\">According to him, the NPS level at OTP BANK (Net Promoter Score \u2014 a customer loyalty index based on the willingness of clients to recommend a product or service) continues to grow steadily. \u201cThis indicator confirms our responsible approach to supporting clients and highlights the high level of professionalism of our managers who respond to customer requests,\u201d he added.<\/p>\n<p style=\"font-weight: 400;\">It should be recalled that OTP BANK recently won the \u201c<a href=\"https:\/\/www.otpbank.com.ua\/about\/news\/524914\/\">Best Loan for Spring Purchases<\/a>\u201d nomination as part of the annual Prostobank Awards 2026.<\/p>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>OTP BANK JSC has been ranked among the top five banking institutions in the nominations \u201cBest Customer Experience\u201d and \u201cBest Consumer Loans\u201d in the annual \u201cTopFinance-2026\u201d ranking organized by TOP-100. Ratings of the Largest magazine and the business portal delo.ua. \u201cCustomer satisfaction is one of our key performance indicators. Over the years, the Bank has [&hellip;]<\/p>\n","protected":false},"author":4489,"featured_media":725358,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false},"categories":[24,23],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Best customer experience and consumer loans: OTP BANK among top five in the \u201cTopFinance-2026\u201d ranking - European Business Association<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eba.com.ua\/najkrashhyj-kliyentskyj-dosvid-ta-spozhyvchi-kredyty-otp-bank-u-p-yatirtsi-lideriv-rejtyngu-topfinans-2026\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Best customer experience and consumer loans: OTP BANK among top five in the \u201cTopFinance-2026\u201d ranking - European Business Association\" \/>\n<meta property=\"og:description\" content=\"OTP BANK JSC has been ranked among the top five banking institutions in the nominations \u201cBest Customer Experience\u201d and \u201cBest Consumer Loans\u201d in the annual \u201cTopFinance-2026\u201d ranking organized by TOP-100. Ratings of the Largest magazine and the business portal delo.ua. \u201cCustomer satisfaction is one of our key performance indicators. Over the years, the Bank has [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/eba.com.ua\/najkrashhyj-kliyentskyj-dosvid-ta-spozhyvchi-kredyty-otp-bank-u-p-yatirtsi-lideriv-rejtyngu-topfinans-2026\/\" \/>\n<meta property=\"og:site_name\" content=\"European Business Association\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-17T13:33:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/eba.com.ua\/wp-content\/uploads\/2026\/03\/nagoroda_kliyentskyj_servis-1080_1080.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Katia Chaikovska\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Katia Chaikovska\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/eba.com.ua\/najkrashhyj-kliyentskyj-dosvid-ta-spozhyvchi-kredyty-otp-bank-u-p-yatirtsi-lideriv-rejtyngu-topfinans-2026\/\",\"url\":\"https:\/\/eba.com.ua\/najkrashhyj-kliyentskyj-dosvid-ta-spozhyvchi-kredyty-otp-bank-u-p-yatirtsi-lideriv-rejtyngu-topfinans-2026\/\",\"name\":\"[:ua]\u041d\u0430\u0439\u043a\u0440\u0430\u0449\u0438\u0439 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0439 \u0434\u043e\u0441\u0432\u0456\u0434 \u0442\u0430 \u0441\u043f\u043e\u0436\u0438\u0432\u0447\u0456 \u043a\u0440\u0435\u0434\u0438\u0442\u0438: \u041e\u0422\u041f \u0411\u0410\u041d\u041a \u0443 \u043f\u2019\u044f\u0442\u0456\u0440\u0446\u0456 \u043b\u0456\u0434\u0435\u0440\u0456\u0432 \u0440\u0435\u0439\u0442\u0438\u043d\u0433\u0443 \u00ab\u0422\u043e\u043f\u0424\u0456\u043d\u0430\u043d\u0441-2026\u00bb [:en]Best customer experience and consumer loans: OTP BANK among top five in the \u201cTopFinance-2026\u201d ranking[:] - European Business Association\",\"isPartOf\":{\"@id\":\"https:\/\/eba.com.ua\/#website\"},\"datePublished\":\"2026-03-17T13:33:54+00:00\",\"dateModified\":\"2026-03-17T13:33:54+00:00\",\"author\":{\"@id\":\"https:\/\/eba.com.ua\/#\/schema\/person\/591c0ae4ce3e3490f70325dfb642ac52\"},\"breadcrumb\":{\"@id\":\"https:\/\/eba.com.ua\/najkrashhyj-kliyentskyj-dosvid-ta-spozhyvchi-kredyty-otp-bank-u-p-yatirtsi-lideriv-rejtyngu-topfinans-2026\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/eba.com.ua\/najkrashhyj-kliyentskyj-dosvid-ta-spozhyvchi-kredyty-otp-bank-u-p-yatirtsi-lideriv-rejtyngu-topfinans-2026\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/eba.com.ua\/najkrashhyj-kliyentskyj-dosvid-ta-spozhyvchi-kredyty-otp-bank-u-p-yatirtsi-lideriv-rejtyngu-topfinans-2026\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/eba.com.ua\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u041d\u0430\u0439\u043a\u0440\u0430\u0449\u0438\u0439 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0439 \u0434\u043e\u0441\u0432\u0456\u0434 \u0442\u0430 \u0441\u043f\u043e\u0436\u0438\u0432\u0447\u0456 \u043a\u0440\u0435\u0434\u0438\u0442\u0438: \u041e\u0422\u041f \u0411\u0410\u041d\u041a \u0443 \u043f\u2019\u044f\u0442\u0456\u0440\u0446\u0456 \u043b\u0456\u0434\u0435\u0440\u0456\u0432 \u0440\u0435\u0439\u0442\u0438\u043d\u0433\u0443 \u00ab\u0422\u043e\u043f\u0424\u0456\u043d\u0430\u043d\u0441-2026\u00bb\",\"item\":{\"@type\":\"WebPage\",\"name\":\"[:ua]\u041d\u0430\u0439\u043a\u0440\u0430\u0449\u0438\u0439 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0439 \u0434\u043e\u0441\u0432\u0456\u0434 \u0442\u0430 \u0441\u043f\u043e\u0436\u0438\u0432\u0447\u0456 \u043a\u0440\u0435\u0434\u0438\u0442\u0438: \u041e\u0422\u041f \u0411\u0410\u041d\u041a \u0443 \u043f\u2019\u044f\u0442\u0456\u0440\u0446\u0456 \u043b\u0456\u0434\u0435\u0440\u0456\u0432 \u0440\u0435\u0439\u0442\u0438\u043d\u0433\u0443 \u00ab\u0422\u043e\u043f\u0424\u0456\u043d\u0430\u043d\u0441-2026\u00bb [:en]Best customer experience and consumer loans: OTP BANK among top five in the \u201cTopFinance-2026\u201d ranking[:]\"}}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/eba.com.ua\/#website\",\"url\":\"https:\/\/eba.com.ua\/\",\"name\":\"European Business Association\",\"description\":\"We are looking for proactive business leaders, who shape the investment climate of Ukraine and ready to supervise the work of the largest and the most influential business-community of Ukraine \u2013 European Business Association!\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/eba.com.ua\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/eba.com.ua\/#\/schema\/person\/591c0ae4ce3e3490f70325dfb642ac52\",\"name\":\"Katia Chaikovska\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/eba.com.ua\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/59d91c5da250ea725c3c425585ff46fb?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/59d91c5da250ea725c3c425585ff46fb?s=96&d=mm&r=g\",\"caption\":\"Katia Chaikovska\"},\"url\":\"https:\/\/eba.com.ua\/en\/author\/katia-chaikovska-eba-com-ua\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"[:ua]\u041d\u0430\u0439\u043a\u0440\u0430\u0449\u0438\u0439 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0439 \u0434\u043e\u0441\u0432\u0456\u0434 \u0442\u0430 \u0441\u043f\u043e\u0436\u0438\u0432\u0447\u0456 \u043a\u0440\u0435\u0434\u0438\u0442\u0438: \u041e\u0422\u041f \u0411\u0410\u041d\u041a \u0443 \u043f\u2019\u044f\u0442\u0456\u0440\u0446\u0456 \u043b\u0456\u0434\u0435\u0440\u0456\u0432 \u0440\u0435\u0439\u0442\u0438\u043d\u0433\u0443 \u00ab\u0422\u043e\u043f\u0424\u0456\u043d\u0430\u043d\u0441-2026\u00bb [:en]Best customer experience and consumer loans: OTP BANK among top five in the \u201cTopFinance-2026\u201d ranking[:] - European Business Association","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/eba.com.ua\/najkrashhyj-kliyentskyj-dosvid-ta-spozhyvchi-kredyty-otp-bank-u-p-yatirtsi-lideriv-rejtyngu-topfinans-2026\/","og_locale":"en_US","og_type":"article","og_title":"Best customer experience and consumer loans: OTP BANK among top five in the \u201cTopFinance-2026\u201d ranking - European Business Association","og_description":"OTP BANK JSC has been ranked among the top five banking institutions in the nominations \u201cBest Customer Experience\u201d and \u201cBest Consumer Loans\u201d in the annual \u201cTopFinance-2026\u201d ranking organized by TOP-100. Ratings of the Largest magazine and the business portal delo.ua. \u201cCustomer satisfaction is one of our key performance indicators. Over the years, the Bank has [&hellip;]","og_url":"https:\/\/eba.com.ua\/najkrashhyj-kliyentskyj-dosvid-ta-spozhyvchi-kredyty-otp-bank-u-p-yatirtsi-lideriv-rejtyngu-topfinans-2026\/","og_site_name":"European Business Association","article_published_time":"2026-03-17T13:33:54+00:00","og_image":[{"width":1080,"height":1080,"url":"https:\/\/eba.com.ua\/wp-content\/uploads\/2026\/03\/nagoroda_kliyentskyj_servis-1080_1080.png","type":"image\/png"}],"author":"Katia Chaikovska","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Katia Chaikovska","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/eba.com.ua\/najkrashhyj-kliyentskyj-dosvid-ta-spozhyvchi-kredyty-otp-bank-u-p-yatirtsi-lideriv-rejtyngu-topfinans-2026\/","url":"https:\/\/eba.com.ua\/najkrashhyj-kliyentskyj-dosvid-ta-spozhyvchi-kredyty-otp-bank-u-p-yatirtsi-lideriv-rejtyngu-topfinans-2026\/","name":"[:ua]\u041d\u0430\u0439\u043a\u0440\u0430\u0449\u0438\u0439 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0439 \u0434\u043e\u0441\u0432\u0456\u0434 \u0442\u0430 \u0441\u043f\u043e\u0436\u0438\u0432\u0447\u0456 \u043a\u0440\u0435\u0434\u0438\u0442\u0438: \u041e\u0422\u041f \u0411\u0410\u041d\u041a \u0443 \u043f\u2019\u044f\u0442\u0456\u0440\u0446\u0456 \u043b\u0456\u0434\u0435\u0440\u0456\u0432 \u0440\u0435\u0439\u0442\u0438\u043d\u0433\u0443 \u00ab\u0422\u043e\u043f\u0424\u0456\u043d\u0430\u043d\u0441-2026\u00bb [:en]Best customer experience and consumer loans: OTP BANK among top five in the \u201cTopFinance-2026\u201d ranking[:] - European Business Association","isPartOf":{"@id":"https:\/\/eba.com.ua\/#website"},"datePublished":"2026-03-17T13:33:54+00:00","dateModified":"2026-03-17T13:33:54+00:00","author":{"@id":"https:\/\/eba.com.ua\/#\/schema\/person\/591c0ae4ce3e3490f70325dfb642ac52"},"breadcrumb":{"@id":"https:\/\/eba.com.ua\/najkrashhyj-kliyentskyj-dosvid-ta-spozhyvchi-kredyty-otp-bank-u-p-yatirtsi-lideriv-rejtyngu-topfinans-2026\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/eba.com.ua\/najkrashhyj-kliyentskyj-dosvid-ta-spozhyvchi-kredyty-otp-bank-u-p-yatirtsi-lideriv-rejtyngu-topfinans-2026\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/eba.com.ua\/najkrashhyj-kliyentskyj-dosvid-ta-spozhyvchi-kredyty-otp-bank-u-p-yatirtsi-lideriv-rejtyngu-topfinans-2026\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/eba.com.ua\/"},{"@type":"ListItem","position":2,"name":"\u041d\u0430\u0439\u043a\u0440\u0430\u0449\u0438\u0439 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0439 \u0434\u043e\u0441\u0432\u0456\u0434 \u0442\u0430 \u0441\u043f\u043e\u0436\u0438\u0432\u0447\u0456 \u043a\u0440\u0435\u0434\u0438\u0442\u0438: \u041e\u0422\u041f \u0411\u0410\u041d\u041a \u0443 \u043f\u2019\u044f\u0442\u0456\u0440\u0446\u0456 \u043b\u0456\u0434\u0435\u0440\u0456\u0432 \u0440\u0435\u0439\u0442\u0438\u043d\u0433\u0443 \u00ab\u0422\u043e\u043f\u0424\u0456\u043d\u0430\u043d\u0441-2026\u00bb","item":{"@type":"WebPage","name":"[:ua]\u041d\u0430\u0439\u043a\u0440\u0430\u0449\u0438\u0439 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0439 \u0434\u043e\u0441\u0432\u0456\u0434 \u0442\u0430 \u0441\u043f\u043e\u0436\u0438\u0432\u0447\u0456 \u043a\u0440\u0435\u0434\u0438\u0442\u0438: \u041e\u0422\u041f \u0411\u0410\u041d\u041a \u0443 \u043f\u2019\u044f\u0442\u0456\u0440\u0446\u0456 \u043b\u0456\u0434\u0435\u0440\u0456\u0432 \u0440\u0435\u0439\u0442\u0438\u043d\u0433\u0443 \u00ab\u0422\u043e\u043f\u0424\u0456\u043d\u0430\u043d\u0441-2026\u00bb [:en]Best customer experience and consumer loans: OTP BANK among top five in the \u201cTopFinance-2026\u201d ranking[:]"}}]},{"@type":"WebSite","@id":"https:\/\/eba.com.ua\/#website","url":"https:\/\/eba.com.ua\/","name":"European Business Association","description":"We are looking for proactive business leaders, who shape the investment climate of Ukraine and ready to supervise the work of the largest and the most influential business-community of Ukraine \u2013 European Business Association!","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/eba.com.ua\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/eba.com.ua\/#\/schema\/person\/591c0ae4ce3e3490f70325dfb642ac52","name":"Katia Chaikovska","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/eba.com.ua\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/59d91c5da250ea725c3c425585ff46fb?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/59d91c5da250ea725c3c425585ff46fb?s=96&d=mm&r=g","caption":"Katia Chaikovska"},"url":"https:\/\/eba.com.ua\/en\/author\/katia-chaikovska-eba-com-ua\/"}]}},"_links":{"self":[{"href":"https:\/\/eba.com.ua\/en\/wp-json\/wp\/v2\/posts\/725357"}],"collection":[{"href":"https:\/\/eba.com.ua\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eba.com.ua\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eba.com.ua\/en\/wp-json\/wp\/v2\/users\/4489"}],"replies":[{"embeddable":true,"href":"https:\/\/eba.com.ua\/en\/wp-json\/wp\/v2\/comments?post=725357"}],"version-history":[{"count":1,"href":"https:\/\/eba.com.ua\/en\/wp-json\/wp\/v2\/posts\/725357\/revisions"}],"predecessor-version":[{"id":725359,"href":"https:\/\/eba.com.ua\/en\/wp-json\/wp\/v2\/posts\/725357\/revisions\/725359"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/eba.com.ua\/en\/wp-json\/wp\/v2\/media\/725358"}],"wp:attachment":[{"href":"https:\/\/eba.com.ua\/en\/wp-json\/wp\/v2\/media?parent=725357"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eba.com.ua\/en\/wp-json\/wp\/v2\/categories?post=725357"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eba.com.ua\/en\/wp-json\/wp\/v2\/tags?post=725357"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}