{"id":675905,"date":"2025-09-30T23:01:13","date_gmt":"2025-09-30T20:01:13","guid":{"rendered":"https:\/\/eba.com.ua\/?p=675905"},"modified":"2025-09-30T23:01:13","modified_gmt":"2025-09-30T20:01:13","slug":"shi-asystent-na-portali-diya","status":"publish","type":"post","link":"https:\/\/eba.com.ua\/en\/shi-asystent-na-portali-diya\/","title":{"rendered":"[:ua]\u0428I-\u0430\u0441\u0438\u0441\u0442\u0435\u043d\u0442 \u043d\u0430 \u043f\u043e\u0440\u0442\u0430\u043b\u0456 \u0414\u0456\u044f[:en]AI Assistant on the Diia Portal[:]"},"content":{"rendered":"<p><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-675906 size-large\" src=\"https:\/\/eba.com.ua\/wp-content\/uploads\/2025\/09\/SHI-asystent-1024x434.png\" alt=\"\" width=\"1024\" height=\"434\" srcset=\"https:\/\/eba.com.ua\/wp-content\/uploads\/2025\/09\/SHI-asystent-1024x434.png 1024w, https:\/\/eba.com.ua\/wp-content\/uploads\/2025\/09\/SHI-asystent-300x127.png 300w, https:\/\/eba.com.ua\/wp-content\/uploads\/2025\/09\/SHI-asystent-768x326.png 768w, https:\/\/eba.com.ua\/wp-content\/uploads\/2025\/09\/SHI-asystent-650x276.png 650w, https:\/\/eba.com.ua\/wp-content\/uploads\/2025\/09\/SHI-asystent-800x339.png 800w, https:\/\/eba.com.ua\/wp-content\/uploads\/2025\/09\/SHI-asystent-100x42.png 100w, https:\/\/eba.com.ua\/wp-content\/uploads\/2025\/09\/SHI-asystent.png 1120w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Ukraine has become the first country globally to offer public services through an AI-powered national assistant, now available on the Diia portal. This tool instantly identifies the appropriate service based on your life situation \u2014 whether you\u2019re welcoming a new child or launching a business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No more searching for information about public services \u2014 simply ask your question in the portal\u2019s chat. The service was developed with contributions from experts at the Swiss-Ukrainian EGAP program, implemented by East Europe Foundation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Available 24\/7, the AI assistant guides you through document preparation and helps verify data in official registers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can already request a certificate of income via chat, with more services to be added over time.<\/span><\/p>\n<p><strong>How Diia.AI Works<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">The AI assistant matches services to your specific life circumstances. For instance, if you type \u201cMy house was damaged by shelling,\u201d it will recommend the eRestore service and explain how to use it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No passport, banking, or personal data is required \u2014 your interaction is safe and confidential. The assistant accesses registries independently.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">How to Use <\/span><\/i><a href=\"http:\/\/diia.ai\/\"><i><span style=\"font-weight: 400;\">Diia.AI<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">:<\/span><\/i><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the<\/span><a href=\"https:\/\/diia.gov.ua\/\"><span style=\"font-weight: 400;\"> Diia<\/span><\/a><span style=\"font-weight: 400;\"> portal;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the Diia.AI icon instead of the standard search and log in;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enter your query on the portal\u2019s home page \u2014 for example, \u201cI want to re-register my car\u201d or \u201cgive me a certificate of income\u201d;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Receive a consultation or service.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Currently in open beta, the assistant is still learning. You can help improve its performance by asking questions, testing it with different queries, and leaving feedback directly in the chat.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The launch of Diia.AI marks another milestone in Ukraine\u2019s journey toward becoming the world\u2019s most user-friendly digital state. While countries like Estonia, Singapore, the UK, France, and Japan have developed their own AI assistants, Ukraine is the first to introduce a national-scale AI assistant that not only provides consultations but also delivers ready-made services. This is a major advancement in digitalization, making state interactions easier for millions of Ukrainians.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Diia.AI was developed with support from the Digitalization for Growth, Integrity and Transparency (UK DIGIT) project, implemented by the Eurasia Foundation and funded by UK Dev, as well as the Swiss-Ukrainian EGAP program, implemented by East Europe Foundation.<\/span><\/p>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Ukraine has become the first country globally to offer public services through an AI-powered national assistant, now available on the Diia portal. This tool instantly identifies the appropriate service based on your life situation \u2014 whether you\u2019re welcoming a new child or launching a business. No more searching for information about public services \u2014 simply [&hellip;]<\/p>\n","protected":false},"author":4489,"featured_media":675906,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false},"categories":[24,23],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>AI Assistant on the Diia Portal - European Business Association<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eba.com.ua\/shi-asystent-na-portali-diya\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI Assistant on the Diia Portal - European Business Association\" \/>\n<meta property=\"og:description\" content=\"Ukraine has become the first country globally to offer public services through an AI-powered national assistant, now available on the Diia portal. 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