1.0European Business Associationhttps://eba.com.ua/enKatia Chaikovskahttps://eba.com.ua/en/author/katia-chaikovska-eba-com-ua/rich600338<blockquote class="wp-embedded-content" data-secret="VhsV6dZRBB"><a href="https://eba.com.ua/en/onlajn-zahid-upravlinnya-kliyentskoyu-bazoyu/">Online Event “Customer Base Management”</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://eba.com.ua/en/onlajn-zahid-upravlinnya-kliyentskoyu-bazoyu/embed/#?secret=VhsV6dZRBB" width="600" height="338" title="“Online Event “Customer Base Management”” — European Business Association" data-secret="VhsV6dZRBB" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /*! This file is auto-generated */ !function(c,d){"use strict";var e=!1,o=!1;if(d.querySelector)if(c.addEventListener)e=!0;if(c.wp=c.wp||{},c.wp.receiveEmbedMessage);else if(c.wp.receiveEmbedMessage=function(e){var t=e.data;if(!t);else if(!(t.secret||t.message||t.value));else if(/[^a-zA-Z0-9]/.test(t.secret));else{for(var r,s,a,i=d.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),n=d.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),o=new RegExp("^https?:$","i"),l=0;l<n.length;l++)n[l].style.display="none";for(l=0;l<i.length;l++)if(r=i[l],e.source!==r.contentWindow);else{if(r.removeAttribute("style"),"height"===t.message){if(1e3<(s=parseInt(t.value,10)))s=1e3;else if(~~s<200)s=200;r.height=s}if("link"===t.message)if(s=d.createElement("a"),a=d.createElement("a"),s.href=r.getAttribute("src"),a.href=t.value,!o.test(a.protocol));else if(a.host===s.host)if(d.activeElement===r)c.top.location.href=t.value}}},e)c.addEventListener("message",c.wp.receiveEmbedMessage,!1),d.addEventListener("DOMContentLoaded",t,!1),c.addEventListener("load",t,!1);function t(){if(o);else{o=!0;for(var e,t,r,s=-1!==navigator.appVersion.indexOf("MSIE 10"),a=!!navigator.userAgent.match(/Trident.*rv:11\./),i=d.querySelectorAll("iframe.wp-embedded-content"),n=0;n<i.length;n++){if(!(r=(t=i[n]).getAttribute("data-secret")))r=Math.random().toString(36).substr(2,10),t.src+="#?secret="+r,t.setAttribute("data-secret",r);if(s||a)(e=t.cloneNode(!0)).removeAttribute("security"),t.parentNode.replaceChild(e,t);t.contentWindow.postMessage({message:"ready",secret:r},"*")}}}}(window,document); </script>https://eba.com.ua/wp-content/uploads/2025/09/Odesa_05092025.png10801080Many companies still lack a clear system for managing their customer base. The question, “Who manages the clients?” often remains unanswered: some rely on sales teams, others on marketing, and some assume the IT department handles it. This approach creates risks of losing key contacts, business dependency on individual employees, and challenges in scaling the […]