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Operations associate at ENGin

  • Country: Ukraine
  • Region: Kyiv
  • Company: ENGin
  • Created: 08.01.2025

Contact person:

Nataliia Martsinko

Contact
0993271879

Send your CVs to contact person.

Please pay attention that the European Business Association, registered at Kniaziv Ostrozkykh, building 7, 01029, Kyiv, Ukraine, identification code of legal entity 31811085, neither collects nor in any other way processes your personal data, submitted to the contact person within this vacancy announcement. In order to receive information required by law, in particular on the data controller and purposes of data processing in such cases, etc., please get in touch with the contact person mentioned above.

Requirements:

  • High English fluency, C1+
  • Ukrainian language proficiency - native speaker
  • Experience in customer support is a big advantage
  • High energy to speak to new people one-on-one (for interviews)
  • Eager to be challenged and grow each day
  • High attention to detail
  • Age 18+
  • Commitment of at least 1 year
  • Workload 40 hours/week
  • Very flexible (each week is different, and evenings/some weekends are required)
  • Share our mission
  • Team player: willing to collaborate with the team closely

Responsibiities:

We are hiring a Ukrainian Operations Associate at ENGin.

This person will be responsible for supporting the team with many aspects of program operations:

  • Interviewing prospective students and volunteers
  • Answering customer service emails and messages
  • Matching accepted students to volunteers
  • Sending out email reminders to onboarding participants or checkins to current participants

The mix of tasks will change each week based on program needs and team availability (for instance, if an interviewer is out on vacation, you would do more interviews that week; if we receive a large number of emails, you would spend more time answering those). During quieter weeks, you will be keeping an eye on all of these processes and looking for ways to improve them.

We offer:

  • Competitive monthly salary
  • Expected start date - January 2025; paid training required
  • Official employment
  • Flexible working hours
  • Remote work
  • The opportunity to join a young, energetic team building a one-of-a-kind, world-changing program!

Employment type:

  • Official employment
  • Flexible working hours

Location:

  • Remote work

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