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Key Account Manager

  • Country: Ukraine
  • Region: Kyiv
  • Company: Аккаунтор Київ
  • Branch: Sales - Client-Management
  • Created: 01.12.2021

Contact person:

Tetiana Zemliana

Contact

Send your CVs to contact person.

Please pay attention that the European Business Association, registered at Moskovska 8, building 7, 01029, Kyiv, Ukraine, identification code of legal entity 31811085, neither collects nor in any other way processes your personal data, submitted to the contact person within this vacancy announcement. In order to receive information required by law, in particular on the data controller and purposes of data processing in such cases, etc., please get in touch with the contact person mentioned above.

Requirements:

  • Good command of English at a level not lower than upper-intermediate
  • Communicability, presentable appearance, business etiquette
  • 1−2+ years of experience in B2B sales of services Experience in sales of outsourcing services to foreign companies is a plus
  • 1−2+ years experience in client care
  • Higher education diploma. Major in Sales, Marketing, PR, Economics, International Relations is a plus.

Responsibiities:

  • Building and developing long-term relationships with Clients
  • Advising Clients on the company’s services; helping to organize the provision of services
  • Communicating with Clients (correspondence, telephone conversations, online and offline meetings)
  • Interaction with the company’s departments to arrange for the services provision: internal meetings, correspondence, etc.
  • Optimizing internal business processes related to client care, helping to implement new processes
  • Conducting customer satisfaction surveys (NPS) and other similar surveys, reporting thereon
  • Participating in solving problematic issues, requests and claims of Clients
  • Participating in the company’s events for Clients Upsales, cross-selling (sales to existing Clients) of accounting, legal, recruitment and other services of the company
  • Preparation of commercial offers for Clients
  • Working with services agreements in terms of commercial conditions
  • Participating in preparing materials (presentations, newsletters, etc.) for Clients
  • Reporting in accordance with the company’s corporate requirements

We offer:

  • Full compliance with labor legislation
  • Probationary period of 3 months
  • Official salary, consisting of salary and annual bonus (KPI)
  • Office in the center of the capital (metro Palace of Sports)
  • Work in the Company with high corporate standards
  • Medical insurance
  • Work with a positive and friendly team every day, which always helps each other and shares experiences
  • Great mood even on Mondays

Employment type:

  • Full employment

Location:

  • metro Palace of Sports, st. Esplanadna

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