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Consumer Electronics

11/ 01/ 2013
  On 8 January 2013 as a result of EBA Сonsumer Electronics Committee long-lasting efforts the Order of the Ministry of Finance of Ukraine “On Approving the Procedure concerning the Treatment of Customers who have Received a Warranty Replacement or Services for Warranty Repair (Servicing) No 1263 from 3 December 2012” (hereinafter – the Order No 1263) was enforced. Background: The issue regarding the treatment of customers who have received a warranty replacement or services for warranty repair was previously regulated by the Order of the State Tax Service of Ukraine “On the Procedure concerning the Treatment of Customers who have Received a Warranty Replacement or Services for Warranty Repair (Servicing)” No 112, dated 28 February 2011 (hereinafter – the Order No. 112). However the aforesaid Order No 112 had very burdensome requirements and did not allow the companies which have suffered losses due to warranty replacement of goods or services for warranty repair, to allocate these expenses to gross expenditures. Thus, EBA Consumer Electronics Committee actively advocated the idea of amending the abovementioned Order of the State Tax Service of Ukraine No 112. The European Business Association (hereinafter – the EBA) had a number of meetings with the officials from the State Tax Service of Ukraine, the Ministry of Finance and other state authorities and emphasized urgent necessity to amend the Order No 112. As a result of our continued efforts the State Tax Service of Ukraine proposed to amend the Order No 112 and elaborated the draft Order of the Ministry of Finance of Ukraine on “Adoption of the Procedure concerning the Treatment of Customers who have Received a Warranty Replacement or Services for Warranty Repair (Servicing)” jointly with the EBA. The document passed an approval by a number of state authorities including the Ministry of Finance of Ukraine and the State Service of Ukraine for Regulatory Policy and Entrepreneurship Development. During this long and difficult process the EBA was constantly monitoring the situation, organised meetings, provided permanent communication, addressed support letters to the state authorities if necessary, and emphasized the urgent necessity to adopt this legislation. And finally, on 3 December 2012 the Ministry of Finance approved the Order No 1263 envisaging the possibility to keep consumers’ registry book either in hard copies or in e-version according to EBA’s proposals. Also according to the Order all the records in the Book may be done within 40 calendar days after the reporting quarter. We are happy to share this success through the prism of improvement of the business environment in Ukraine and thank all EBA members who were actively involved into this initiative.

On 8 January 2013 as a result of EBA Сonsumer Electronics Committee long-lasting efforts the Order of the Ministry of Finance of Ukraine “On Approving the Procedure concerning the Treatment of Customers who have Received a Warranty Replacement or Services for Warranty Repair (Servicing) No 1263 from 3 December 2012” (hereinafter – the Order No 1263) was enforced.

Background: The issue regarding the treatment of customers who have received a warranty replacement or services for warranty repair was previously regulated by the Order of the State Tax Service of Ukraine “On the Procedure concerning the Treatment of Customers who have Received a Warranty Replacement or Services for Warranty Repair (Servicing)” No 112, dated 28 February 2011 (hereinafter – the Order No. 112). However the aforesaid Order No 112 had very burdensome requirements and did not allow the companies which have suffered losses due to warranty replacement of goods or services for warranty repair, to allocate these expenses to gross expenditures.

Thus, EBA Consumer Electronics Committee actively advocated the idea of amending the abovementioned Order of the State Tax Service of Ukraine No 112. The European Business Association (hereinafter – the EBA) had a number of meetings with the officials from the State Tax Service of Ukraine, the Ministry of Finance and other state authorities and emphasized urgent necessity to amend the Order No 112. As a result of our continued efforts the State Tax Service of Ukraine proposed to amend the Order No 112 and elaborated the draft Order of the Ministry of Finance of Ukraine on “Adoption of the Procedure concerning the Treatment of Customers who have Received a Warranty Replacement or Services for Warranty Repair (Servicing)” jointly with the EBA. The document passed an approval by a number of state authorities including the Ministry of Finance of Ukraine and the State Service of Ukraine for Regulatory Policy and Entrepreneurship Development.

During this long and difficult process the EBA was constantly monitoring the situation, organised meetings, provided permanent communication, addressed support letters to the state authorities if necessary, and emphasized the urgent necessity to adopt this legislation.

And finally, on 3 December 2012 the Ministry of Finance approved the Order No 1263 envisaging the possibility to keep consumers’ registry book either in hard copies or in e-version according to EBA’s proposals. Also according to the Order all the records in the Book may be done within 40 calendar days after the reporting quarter.

We are happy to share this success through the prism of improvement of the business environment in Ukraine and thank all EBA members who were actively involved into this initiative.

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