EQ based Communications Development Programme

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About the Programme

The Program will be useful for better understanding and improving the quality of personal communication: your family life and other close relations. It is a hands-on program with a variety of activities, exploration and reflection.

The Programme Format: 2 training days.

Having successfully finished the development programme, the participants will receive certificates of completion.

DURING THE MODULES YOU WILL

Understand better and improve the quality of personal communication: your family life and other close relations Obtain the main skills of managing the negotiation process

TARGET AUDIENCE

Both vertical (managers) horizontal (experts) business audience whose needs are to communicate efficiently with external and internal clients, to handle difficult conversations, negotiate disputable issues and to build sustainable relations

SYLLABUS

Part 1. EQ based approach in difficult conversations

  • The concept of horizontal and vertical development
  • EQ based communicative techniques
  • Diagnostics of your personal communication profile
  • Characteristics and components of functional and dysfunctional (toxic) communication
  • How do mindset and attitudes influence the result of communication. Perception distortions. The message anatomy
  • Tools to overcome communication distortions
  • Argumentation methods. How to sound concise. Stages of argumentation in convincing talk

Part 2. EQ based communication in developmental relations

  • EQ tools for building develpmental relations
  • Typology in communication. Perception diversity
  • How to manage emotionally-charged conversations
  • Set of communication tools for building strong interpersonal and cross functional contacts
  • Continuous feedback: new approach for development
  • Communication tools for the times of change

Trainers

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Svitlana Savchuk
Certified business trainer
Iryna Glushchenkova
Certified business trainer, author of variety of educational programmes in English, Ukrainian and Russian
Svitlana Savchuk
Iryna Glushchenkova

Partners

Should you be interested in participation, please, fill in the application form.
to questionnaire

For clarifiyng required conditions
and requirements of participation, write us

044 496 06 01

You can send a question to:

Contact person:

Iryna Shevchuk

Contact
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