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Online-Lecture: Business Processes: the Way to Organizational Excellence

Entrepreneurship People Management
  • Date: 07/10/2021 (THU)
  • Language: Ukrainian/Russian
  • Time: 11:00 - 12:30
  • Fee:free of charge for EBA members
Place:

Will be online

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  Online-Lecture: Business Processes: the Way to Organizational Excellence. Date: 07 October2021. Time: 11:00 12:30. Language: Ukrainian/Russian. Fee: free of charge for EBA members. Place: Will be online. The activity of every company is a set of interconnected business processes that must be properly and efficiently managed, and the need to improve of which arises at the company sooner or later. EBA Management Development Centre together with Oleksandr Pronishyn invite you to take part in the Online-Lecture: Business Processes: the Way to Organizational Excellence where the main components of business process theory and the features of the process approach to management, which each company can use to improve its efficiency and effectiveness, will be considered. Speaker: Oleksandr Pronishyn, Managing partner of Business Solutions Agency. Business trainer and consultant with practical experience in implementing consulting and training projects in big Ukrainian, Kazakh, Belarusian, Russian companies. Business practice since 1990; consulting practice since 2005. Certified specialist in Tacis Managers Training Program, IFOA (Italy). Studied at GFA Consulting Group (Germany) – Logical Framework Approach. Member of Association of BPM Professionals International (ABPMP). Target Audience: Business owners and managers; Business development specialists; Specialists on quality management. Topics under discussion: What are business processes in a company and how to identify them? Who can be the owner of the business process and who are the participants in the business process? How are their responsibilities distributed? What are the inputs/outputs/resources of the business process? What types are they? What is a technology for performing the business process and what is a management technology business process? How are they different and how are they related? What is the PDCA Process Control Cycle? And why should every manager know about it? What are the business process indicators? What are they for? And what are the main types of process indicators? How are indicators used to manage processes? How are processes described and regulated? What is the business process model and its regulations? How are the roles of business process quality managers and the owners of business processes are shared? How to describe a company in the form of the main and additional business processes plus management processes? What are the main difficulties in the implementation of the process approach in the company and how to avoid them? What knowledge and skills will you acquire? The attendees will receive answers to the main questions related to business processes and how to implement the process approach to management in their companies. Registration is obligatory. To become a participant, please, click the “Register” button. Only the users of the EBA site can register at the event. Number of listeners is limited. Should you have any questions, please, write at [email protected] or call (044) 496-06-01. Speakers. Oleksandr Pronishyn. Managing partner of Business Solutions Agency. Has 33 years of experience as a manager of medium and large enterprises, a business coach and an advisor to owners and top managers of companies in various spheres of business. Certified specialist in Tacis Managers Training Program. Studied at IFOA (Italy) and had an internship at the consulting company «Carl Bro» (Denmark). Certified specialist in project management and business development of the Logical Framework Approach (GFA Consulting Group (Germany)). More than 800 consulting and training projects in Ukraine and CIS. Author of training programs and numerous publications on various topics: strategy and business development, finance, strategic sales management, business processes, sales management technology and negotiations.. You can send a question to:. Contact person:. Anna Merkulova. E-mail [email protected]. Contact Phone. 044 496 06 01.

The activity of every company is a set of interconnected business processes that must be properly and efficiently managed, and the need to improve of which arises at the company sooner or later.

EBA Management Development Centre together with Oleksandr Pronishyn invite you to take part in the Online-Lecture: Business Processes: the Way to Organizational Excellence where the main components of business process theory and the features of the process approach to management, which each company can use to improve its efficiency and effectiveness, will be considered.

Speaker: Oleksandr Pronishyn, Managing partner of Business Solutions Agency. Business trainer and consultant with practical experience in implementing consulting and training projects in big Ukrainian, Kazakh, Belarusian, Russian companies. Business practice since 1990; consulting practice since 2005. Certified specialist in Tacis Managers Training Program, IFOA (Italy). Studied at GFA Consulting Group (Germany) – Logical Framework Approach. Member of Association of BPM Professionals International (ABPMP).

Target Audience:

  • Business owners and managers;
  • Business development specialists;
  • Specialists on quality management.

Topics under discussion:

  • What are business processes in a company and how to identify them?
  • Who can be the owner of the business process and who are the participants in the business process? How are their responsibilities distributed?
  • What are the inputs/outputs/resources of the business process? What types are they?
  • What is a technology for performing the business process and what is a management technology business process? How are they different and how are they related?
  • What is the PDCA Process Control Cycle? And why should every manager know about it?
  • What are the business process indicators? What are they for? And what are the main types of process indicators?
  • How are indicators used to manage processes?
  • How are processes described and regulated? What is the business process model and its regulations?
  • How are the roles of business process quality managers and the owners of business processes are shared?
  • How to describe a company in the form of the main and additional business processes plus management processes?
  • What are the main difficulties in the implementation of the process approach in the company and how to avoid them?

What knowledge and skills will you acquire?

The attendees will receive answers to the main questions related to business processes and how to implement the process approach to management in their companies.

Registration is obligatory. To become a participant, please, click the “Register” button. Only the users of the EBA site can register at the event. Number of listeners is limited. Should you have any questions, please, write at [email protected] or call (044) 496-06-01. 

Speakers

1 / 1
Oleksandr Pronishyn
Managing partner of Business Solutions Agency. Has 33 years of experience as a manager of medium and large enterprises, a business coach and an advisor to owners and top managers of companies in various spheres of business. Certified specialist in Tacis Managers Training Program. Studied at IFOA (Italy) and had an internship at the consulting company «Carl Bro» (Denmark). Certified specialist in project management and business development of the Logical Framework Approach (GFA Consulting Group (Germany)). More than 800 consulting and training projects in Ukraine and CIS. Author of training programs and numerous publications on various topics: strategy and business development, finance, strategic sales management, business processes, sales management technology and negotiations.
Oleksandr Pronishyn

You can send a question to:

Contact person:

Anna Merkulova

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044 496 06 01
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