Business Game: Managemaker

Managemaker is a business game for first- and middle-level account managers and executive managers.

It’s just like in life: when talking to a client, it’s important to keep a balance and remember that everyone should be happy/get the best result from this interaction: the client, the company, the manager.

EBA Management Development Centre together with «LET`SCALL» company invite you to take part in the Business game: Managemaker.

Speakers:

• Olga Nedilko, Со-founder of LET`SCALL, permanent mentor in grant programmes, member of Women Businesses Club, consultant on human resources management and process development in the field of customer service, more than 10 years of experience in contact centres, co-author of the game «MANAGEMAKER».
• Tetiana Bondarenko, Commercial Director of LET`SCALL, participant of the transformational games workshop, consultant on HR management and process development in the field of Customer Service, more than 10 years of experience in the field of contact centres, co-author of the game «MANAGEMAKER».
• Oleksandra Ostrovska, certified trainer at LET`SCALL, author of the training «Internal barriers in sales», qualified specialist in the development and coordination of various training processes and events requiring interaction with public authorities, regular host of the game «MANAGEMAKER».

Format: The format is an offline game played.

Duration: 3 hours.

MANAGEMAKER is not just a game, but a tool that helps to develop communication skills and sales skills of the team, and also helps managers:

• identify candidates for career growth;
• assess the skills of employees (the game also includes an assessment form for convenience);
• to unite employees and encourage them to work in a team.

So, in short, about the game! MANAGEMAKER is a skills trainer:

• negotiation;
• argumentation;
• critical thinking;
• personnel management;
• teamwork;
• public speaking;
• communication skills;
• non-standard approaches.

The game helps each participant to discover their strengths and areas of development, test themselves in different situations, and try on the role of a next-level manager.

 What does it bring to the business? Investing in this form of regular managerial training allows you to improve the level of service/sales, establish team communication and minimise the number of mistakes in your work!

Registration is obligatory. To become a participant, please, click the “Register” button. Only the users of the EBA site can register at the event. Should you have any questions, please, write at [email protected] or call (044) 496-06-01.

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