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Friday, 14 July 2017 16:05

Ukraine is an ideal platform for opening of integrated service centres for global holdings

KPMG in Ukraine in partnership with Cushman & Wakefield prepared report on prospects of setting up share service centres in Ukraine.

Central and Eastern Europe has enjoyed dynamic growth and attracted a lot of attention from those seeking to set up share service centres (SSC).

Growing numbers of investors recognise the benefits provided by the western-style business culture on offer, while at the same time not being too far from their home headquarters. Eastern Europe is thus considered an optimal location for SSC primarily focused on the EMEA (Europe, Middle East and Africa) region.

Ukraine retains an excellent mix of highly educated young people at a fraction of the cost of other European and Central European countries.

Already Ukraine has become a prime destination for IT sector outsourcing, as well as the place for many wire harness assembly plants for the automotive industry. And despite political upheaval, many multinational companies maintain and even step up significant presence in Ukraine (including operating SSC), benefitting from lower costs but the same high quality.

The goal of this report is to provide an overview of Ukraine as a potential location for a SSC or business process outsourcing (BPO) centre. In this report, we are providing general information about Ukraine and its benefits for investors. We hope it will assist investors who are considering potential locations for their SSC/BPO. We have provided the essential information for investors planning to set up an accounting or finance, internal audit, IT or R&D SSC.

For those already operating in Ukraine, this report should be helpful when it comes to evaluating the options for expanding operations. We have also covered the main information on legal matters relating to doing business in Ukraine.

“Ukraine has availability of highly qualified specialists with potential, possibilities of organization and realization tasks in share service centres. The country that invented the world's largest fixed wing aircraft, the An-225 (Mriya), and which sends people into space, can definitely handle shared service operations and reduce operating costs on doing business by international companies”, - commented results of the report Roman Kutsak, senior manager at KPMG in Ukraine.

Martha Kostiuk, Head of Research and Development Consultancy of Cushman & Wakefield in Ukraine (formerly trading as DTZ), said: "The first share service centre in Ukraine was opened in June 2011 by Nestle in Lviv. That SSC, which combined activities in the field of finance and personnel management in one institution, became not only the first in Ukraine, but also in Central and Eastern Europe. Our company took part in the project as a consultant on commercial real estate.

We, as experts in real estate, supported KPMG in preparing a study that shows the advantages of Ukraine as an ideal platform for the creation of share service centres for global companies. The real estate market in most major cities of the country is ready to provide the necessary quality infrastructure on competitive terms".

Thousands of Ukrainians already work in share service centres across Europe. Opening of SSC in Ukraine is an opportunity for talented people to return and earn money at home.

Full version of the report is available on the website.

About KPMG

KPMG operates as a global network of independent member firms offering audit, tax and advisory services; working closely with clients, helping them to mitigate risks and grasp opportunities. Member firms' clients include business corporations, governments and public sector agencies and not-for-profit organizations. They look to KPMG for a consistent standard of service based on high order professional capabilities, industry insight and local knowledge. KPMG member firms can be found in 152 countries. Collectively they employ more than 189,000 people across a range of disciplines.. To learn more, visit

Mariya Koshutska, PR manager of KPMG in Ukraine
This email address is being protected from spambots. You need JavaScript enabled to view it.

About Cushman & Wakefield

Founded in 1917 in New York, the brand celebrates 100 years. Now Cushman & Wakefield is a leading global real estate services firm with revenue of $6 billion and 45,000 employees in more than 70 countries who help occupiers and investors optimize the value of their real estate by combining the global perspective and deep local knowledge with an impressive platform of real estate solutions. Ukrainian office of Cushman & Wakefield formerly was trading as DTZ. Core services are agency leasing, capital markets and land investments, facility services, global occupier services, development consultancy, tenant representation, and valuation and advisory. To learn more, visit

Tetiana Tsarenko, Marketing and Communications Manager of Cushman & Wakefield
Mobile:+38 (066) 392 88 84
This email address is being protected from spambots. You need JavaScript enabled to view it.


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