European Business Association

Log in

Login to your account

Username *
Password *
Remember Me
EBA Education

EBA Personal Assistants School

STATUS: NEW SEASON STARTS ON APRIL 27

DURATION: APRIL 27 – JUNE 22
TIME: ON THURSDAYS FROM 17:00 TO 20:00
VENUE: EBA KYIV OFFICE, 1A ANDRIYIVSKIY UZVIZ
PARTICIPATION FEE: 4300 UAH FOR EBA MEMBERS
EARLY BIRD REGISTRATION: 3660 UAH (TILL april 07)

About the school

Nowadays any leader like never before needs a reliable and responsible assistant. Personal Assistant is that very person who can plan, organize and find extraordinary solutions of any problem. In 2012 there was founded School of Personal Assistants which provides participants with the necessary intellectual stimulus, leads to qualitative activity standards and professional recognition, teaches to act, taking into account high ethical standards and enhances personal and company's efficiency.

Taking into consideration the importance of the personal assistant in his leader’s life, it is important to have all necessary knowledge, skills and abilities to make it more effective and rational. Aimed at achieving this goal this season Personal Assistant School in a completely new format is suggested to your attention. More practical tasks and lifehacks, new trainers and experts in this field who know all these processes firsthand are waiting for you.

Having successfully finished the School, you will receive certificate of completion.

DURING THE MODULES YOU WILL

  • Understand the assistant / company secretary role
  • Gain new and improve existing knowledge and skills in effective communication, business etiquette, planning and managing
  • Upgrade the level of business communication
  • Increase own and company's effectiveness

TARGET AUDIENCE

  • Assistants
  • Personal Assistants
  • Company secretaries

SYLLABUS

MODULE 1. PLANNING (PART 1) – 27 April

  • Meetings, conferences, tenders
  • What you should take under consideration while planning: place, time
  • How to schedule meetings of your boss effectively and appropriately

MODULE 2. PLANNING (PART 2) – 4 May

  • Time і Task-management
  • How to organize yourself in multitasking environment and prioritize
  • Information planning and organizing

MODULE 3. ORGANIZATION – 11 May

  • How to organize business meetings, corporative events
  • What the existing algorithms and rules of business trips planning are
  • Where to find necessary information about booking the hotels, tickets, restaurants and what to pay attention to

MODULE 4. PERSONAL SKILLS AND COMPETENCES – 18 May

  • Work on memory
  • Creativity and proactivity
  • Selfmotivation
  • Active listening techniques
  • Orientation in your profession. Concept of horizontal and vertical development АССА. Development plan

MODULE 5. Effective communication – 25 May

  • Communication psychology (with clients and customers)
  • How to create good first impression, what you should do and what you shouldn’t
  • Smalltalk
  • Communication on the phone
  • How to conduct negotiations, present yourself, your company and project
  • Conflict resolving strategies
  • Process of data capture and analysis

MODULE 6. Interaction with your boss – 1 June

  • Communication with your boss
  • What you should know for fruitful work with your boss
  • Peculiarities of work with multinational bosses

MODULE 7. BUSINESS ETIQUETTE – 8 June

  • Business style
  • Business language: what you should talk about at business meetings
  • How to behave yourself with foreign business partners: what cultural peculiarities you should pay attention to
  • Business-lunch with business partners

MODULE 8. DOCUMENTS – 15 June

  • How to make a report
  • What you should know while working with documentation
  • Contracts and business letters
  • How to work with desk organizers and which ones is better to use
  • Excel

MODULE 9. PERSONAL SKILLS AND COMPETENCES – 22 June

  • Work on memory
  • Creativity and proactivity
  • Selfmotivation
  • Active listening techniques
  • Orientation in your profession. Concept of horizontal and vertical development АССА. Development plan

TRAINERS

   

     

PARTNERs OF THE SCHOOL

      

Should you be interested in participation, please, fill in the APPLICATION FORM
In ENGLISH OR UKRAINIAN 

To specify obligatory conditions and requirements concerning participation 
contact us: This email address is being protected from spambots. You need JavaScript enabled to view it. or +38 (044) 496 06 01.

Calendar

Last month April 2017 Next month
M T W T F S S
week 13 1 2
week 14 3 4 5 6 7 8 9
week 15 10 11 12 13 14 15 16
week 16 17 18 19 20 21 22 23
week 17 24 25 26 27 28 29 30

 

 

EBA Official Partners